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Clinical Team Assistant - Full Time - Home Health - Baxter

Employer
Knute Nelson
Location
Baxter, MN
Salary
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Job Details

The mission of Knute Nelson is to enrich the lives of everyone we serve.

Schedule
  • Monday – Friday
  • 8 AM – 4:30 PM
  • 80 hours per pay period

Scope:

  • Manage and coordinate all incoming home health referrals to the agency.
  • Responsible for daily home health scheduling operations.
  • Responsible for quality assurance with timely initiation of care.
  • Responsible for processing orders in EMR workflow.
  • Provide superior customer service in all interactions with internal team, referral sources and clients.
  • Maintains frequent contact and communication with the Regional Clinical Manager, the interdisciplinary team, patients/family, referral sources and community members/customers.

Key Responsibilities:

  • Coordination of Patient Care
    • Communicate with referral sources, patients, caregivers and staff to ensure coordination of patient care through admission.
    • Lead the scheduling of admissions with clinical staff to ensure timely initiation of care.
    • Document all patient communications within the clinical record promptly.
  • Daily Operations for Managing New Home Health Referrals, Evaluations & Admissions
    • Work closely with the intake team to receive referrals, contact client in a timely manner, triage their needs, and schedule & communicate appropriately.
    • Review and coordinate all incoming home health referrals effectively and efficiently focusing on referral to admission conversion ratios to ensure agency admission goals are met.
    • Lead the scheduling of admissions with clinical staff to ensure timely initiation of care. Overcome objections from clients or caregivers in regard to starting services to improve overall conversion rates. Work with Director of Patient Access on challenging situations that may result in a non-admission due to client/caregiver refusal.
    • Follow-up with referral sources regarding non-admissions, when appropriate.
    • Manage referral workflow in EMR and communicate appropriately with all referral sources, caregivers and new patients.
    • Maintains communication with the home health interdisciplinary team and manages scheduling of all patient informational visits and admissions.
    • Collaborate with clinical manger to ensure awareness of staffing availability for nursing and therapy for all new admissions to maintain timely initiation of care.
  • Continuous Improvement/Other Duties as Assigned
    • Actively participates in continuous improvement initiatives and projects related to referral management.
    • Assist with special projects as assigned.
    • The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

Education and Experience Required:

  • Licensed Practical Nurse in Minnesota.
  • Current BCLS certification.
  • Must have adequate computer skills.
  • Must complete and pass a state required background study.
  • Able to physically perform the duties required by the position.
  • Required to have the ability to read, write and speak English well enough to communicate with staff, clients and visitors.

Obtaining the COVID-19 vaccine or an approved medical or religious exemption is a requirement of employment for this position.

Reports To:
Regional Clinical Manager

In keeping with federal, state and local laws, Knute Nelson's policy forbids employees and associates from discriminating against anyone based on race, religion, color, creed, gender, age, marital status, national origin, sexual orientation, status with regard to public assistance, veteran status, familial status, disability or any other characteristic protected by law. Knute Nelson is committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career advancement.Knute Nelsonalso provides reasonable accommodations to disabled employees and applicants as required by law.

Company

Why work at Knute Nelson?

  • Positive, respectful culture. At Knute Nelson,
    a positive, respectful culture is the norm. It shows
    in the high-quality care we give our patients and
    residents. And how we treat each other.
  • Generous benefits. In addition to competitive
    compensation, we offer a cost-effective benefits
    package, flexible schedules, memberships to
    the Alexandria YMCA and the Nelson Wellness
    Centers at Grand Arbor and Nelson Gables, and
    more.
  • Your professional growth. It’s as important
    to us as it is to you. That’s why we provided
    $145,000 in scholarships to employees in 2018.
  • Make a difference every day.

Our mission is to enrich the lives of everyone we serve.

Explore your opportunities and apply

EEO/AA

Company info
Website
Location
Alexandria
Minnesota
56308
United States

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