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Restaurant Manager

Employer
Toro, Toro, Toro, Inc. and Mojofuco, Inc.
Location
Brookfield
Salary
Competitive

View more

Industry
General
Role
Food Service
Job Type
Long-Term
Hours
Full Time
We are looking for Service Managers & Assistant General Managers!

Here is a list of current opportunities within our restaurant group:

BelAir Cantina - Brookfield: Looking for 2 (Two) Restaurant Managers

BelAir Cantina - Wauwatosa: Looking for 1 (One) Restaurant Manager

BelAir Cantina - Oak Creek: Looking for 1 (One) Restaurant Manager

BelAir Cantina - Madison Square: Looking for 1 (One) Restaurant Manager

The Restaurant Manager (RM) is responsible and accountable for assisting in all restaurant activities as necessary. The Restaurant Manager assists to ensure that all activities are consistent with and supportive of the goals of the restaurant. The Restaurant Manager helps ensure that all team members are performing their job responsibilities and meeting expectations in all areas of their job descriptions.

Benefits:

Manager Meal Benefit Program
  • Free meal and beverage every shift worked
  • 25% off food and drink for up to 4 people when visiting any restaurant in the Toromojo group.
401K
  • Must be 18 years old to participate.
  • Eligible to enroll after 6 months of employment.
  • Company match if Team Member is employed at the end of the plan year.


The above benefits and the following benefits are available for Team Members working 30 or more hours per week:
  • Health, Dental and Vision Insurance effective the 1st day of the month following 30 days of employment
  • Company pays 50% of employee only. You may add spouse, children or family.
  • You do not have to elect the health insurance to elect the dental and/or vision.
  • Colonial Life Plans:
  • Medical Bridge (Option 1)
  • Medical Bridge (Option 2)
  • Disability Income Coverage
  • Accident Coverage
  • Term Life Insurance
  • Critical Illness Coverage
  • $25,000 Life AD&D company paid policy. You will be automatically enrolled regardless of enrolling in benefits.
  • Participation in Quarterly Bonus Plan
  • Paid-time Off (3 weeks annually)
  • 5 day work week
Employee Assistance Program / Supportlinc - Lifetime Membership!

At some point in our lives, each of us faces a problem or situation that is difficult to resolve. When these instances arise, we will be there to help. Supportlinc employee assistance program (EAP) is a confidential resource that helps you deal with life's challenges and the demands that come with balancing home and work supporting provides professional counseling and referrals to address a wide array of personal and work-related concerns.

Expert Referrals and Consultation:

Whether you are a new patient, caregiver, selling your home, or looking for legal advice, you're likely to need guidance and referrals to expert resources.

Legal Assist - Free telephonic or Face-to-Face Legal Consultation

Financial Assist - Expert Financial Planning and Consultation

Family Assist - Consultation and Referrals for Everyday Issues, such as Dependent Care, Auto Repair, Pet Care, and Home Improvement.

Technology and SupportLinc WEB

Practical Tools and Resources to Practice Resiliency, Mindfulness, and Other Skills

Search Engines for Dependent Care, Education, Legal, Financial and Convenience Services

Discounted Gym Memberships

Secure Video Counseling through the eConnect Portal

On-Demand Education

Bilingual Content

MOBILE eConnect Mobile App for On-the-Go Access

Call or Live Chat with a Licensed Counselor

Scheduled Video or In-Person Counseling

TEXT THERAPY

Exchange Text Messages, Voicenotes, and Resources with a Licensed Counselor.

Perkspot - our own Groupon for our Team Members.

THOUSANDS of discounts on a huge variety of goods and services including: Apparel, Books, Music, Movies, Cars, Auto Maintenance, Electronics, Food & Dining, Health &Wellness, Home & Garden, Kids & Pets, Movie Tickets, Sports and Outdoor Recreation, Travel, Car Rentals, Hotels, Airline Tickets and SO MUCH MORE.

Requirements:

EDUCATION AND EXPERIENCE

-High school diploma or equivalent.

-College Degree preferable.

-One year of experience in a leadership role. Two years of experience in a restaurant role is preferred.

-Must be a minimum of 18 years of age

-Strong verbal and written communication skills; is capable of communicating effectively with guest and team members; bi-lingual skills a plus

LICENSES:

-Local Bartender's (Class D Operator's) License OR Local Manager's (Class B Operator's) License

-State of Wisconsin Food Manager Certificate (ServSafe Perferred)

-Must have reliable transportation

ACCESSIBILITY:

- Must be present and available in your store through the entire duration of your scheduled shift. (working remotely is not permitted)

- Must have a regularly used/working phone number on file for store management to contact in the event of an emergency.

-Maintains an open-door policy with team members.

POSITION TYPE AND HOURS:

-Able to work a minimum of 45 hours per week; able to work flexible hours necessary to manage and operate the restaurant effectively.

-Travel to other stores within the company will be necessary at times.

-Must attend the weekly in store Manager Meeting to review restaurant performance.

PERONSAL REQUIREMENTS:

-Self-discipline, initiative, leadership ability and outgoing.

-Pleasant, polite manner as well a neat and clean appearance.

-Ability to motivate Team Members to work as a team to ensure that food and service meet appropriate standards.

-Demonstrates time management and organizational skills.

-Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.

-Must possess good communication skills for dealing with diverse staff and customers.

PHYSICAL DEMANDS

-While performing the duties of this job, the SM is required to stand and walk for up to 10 hours at a time, with brief time to sit intermittently. The SM must occasionally lift or move restaurant products and supplies, up to 50 pounds. The SM must also have the stamina to work up to 60 hours per week when necessary.

Accountabilities:

1. The Restaurant Manager must keep upper management promptly and fully informed of all issues and takes prompt corrective action where necessary or suggest alternative courses of action.

2. The Restaurant Manager must complete his or her job responsibilities and performance objectives in a timely and effective manner and in accordance with company policies and procedures.

3. The Restaurant Manager must maintain a favorable working relationship with all company Team Members and vendors to foster and promote a cooperative and harmonious working climate which will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.

Essential Functions:

TOTAL GUEST SATISFACTION

1. The Restaurant Manager consistently provides a quality product and guest service experience that delivers total guest satisfaction. He or She models and creates an environment in which the guest never feels wrong; ensures a positive customer service experience.

2. The Restaurant Manager responds positively and quickly to guest concerns. He or She corrects potential problems before they affect the guest. This includes verbal and written communication with guests and staff. He or She provides GM with detailed information regarding the concern(s).

3. The Restaurant Manager assists with the hiring high quality people who demonstrate and ensure consistent guest satisfaction; not to exceed first round interviews.

4. The Restaurant Manager trains, motivates and empowers team members to deliver total guest satisfaction. He or She must assist with evaluating each team member's ability to maintain high levels of guest satisfaction.

5. The RM maintains the restaurant at the level necessary to meet or exceed the company standards for quality, service and cleanliness.

TRAINING AND DEVELOPMENT

1. The Restaurant Manager continuously improves the skills, knowledge, and morale of all team members. He or She treats team members with dignity and respect; creates an environment where the entire team does the same. They must uphold the mission statement, vision statement and the company core values.

2. The Restaurant Manager effectively utilizes all training programs for new Team Members. Working directly with the training support team to ensure all team members continues their training while employed with the company.

3. The Restaurant Manager works with the management team to evaluate each Team Member's performance based on clearly communicated standards and expectations. He or She holds team members accountable for performance through documented conversations.

4. The Restaurant Manager must be knowledgeable of company policies and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules and procedures outlined in the employee handbook. He or She must provide the GM with detailed information regarding corrective action. The Service Manager is not responsible to administer employment terminations.

PI

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