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Technical Content Developer

Employer
Sentera
Location
Saint Paul
Salary
Competitive

View more

Industry
General
Role
Developer / Programming
Job Type
Long-Term
Hours
Full Time
Sentera is looking for a Content Developer that loves translating technology information into easy-to-understand articles and videos for users.

The person in this role will craft and develop easy to understand technical training and support content and videos to aid Sentera's frequent software feature launches.

Primary Responsibilities:

Develop training content for our product portfolio

Produce technical documentation for online support articles and videos.

Produce, write, edit, create, maintain, organize training articles and videos

Manage and maintain updates and revisions to documentation/videos

Collaborate with Marketing and product managers to ensure content is aligned with feature delivery

Analyze existing and potential content, focusing on customer ease of finding and understanding information

Perform additional duties as directed by supervisor/management

Requirements

Technical writing and video experience is required.

Experience with SaaS software and/or Geospatial Data is preferred.

Strong computer and technical skills

Strong videography skills

Excellent writing and editing skills in English

Customer service oriented

Ability to work within a team or independently, with a can-do attitude and willing to work until the job gets done.

Benefits

Competitive salary and stock options

Generous paid time off at hire

Medical, dental, vision, HSA, FSA, Dependent Care coverage

401k with a 4% company match.

Ten paid holidays

Hybrid work environment - In-office (St. Paul) and WFH

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