Manager In Training

Manager In Training

Location

Milwaukee Old World
1133 N Old World 3rd Street
Milwaukee, WI 53203

Employment Types

Full Time

Pay

$

Required Experience

1+ years Shifts Description

Insomnia Cookies is actively hiring for a Store Operations Manager in Training and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!

Comp & Perks:

A competitive hourly rate, flexible work schedule, job stability, achievable growth opportunities, free cookies and so much more!

Responsibilities

• Greet guests to make them feel welcome
• Take guests' food orders and handle cash and credit transactions
• Running the shift, baking cookies and taking customer orders in store and for delivery
• Proficient in the following areas: Inventory, customer service, safety and sanitation
• Hold initial interviews for potential new hires (bakers and drivers) in the manager's absence. Manager must still interview the candidate.
• Complete food and beverage orders
• Hold staff to the company standards (baking, uniform, company policies, etc.) as well as hold them accountable.
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
• Recaps to be submitted on the shifts worked when manager is off.
• Submit the HR documents as needed

Desired skills/experience:

• Prior Point of Sale systems experience
• Ability to lead by example and hold staff accountable to brand standard service execution
• Ability to lift 50 lbs.
• Ability to work a 4-5 day work week including weekend nights, a must
• Legally eligible to work in the US