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Guest Service Manager - ($47k-$55k) Element Bloomington MOA

Employer
Terratron
Location
Minneapolis
Salary
47000.00 - 55000.00 USD Annual

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Industry
Hospitality and Tourism
Role
Manager
Job Type
Long-Term
Hours
Full Time
POSITION RANGE FROM $47,000 - $55,000 + BONUS + CELL PHONE

COMPANY OVERVIEW

Terratron, Inc. offers a competitive benefit package to all full-time associates that include:

* Medical, Vision, Dental, and Life insurance
* 401(k) with employer matching
* Paid time off
* Quarterly bonus program
* Stock sharing
* Hotel discounts worldwide and more!

JOB SUMMARY

Our Guest Service Manager serves as a main point of contact for all guest requests. This person is responsible for greeting and assisting our guests, motivating, training, and retaining associates and ensures excellent guest satisfaction and brand standards are being met.

Who Are You?

* You are a guest focused, friendly and outgoing team player
* You are a highly dependable and organized individual with the ability to multi-task
* You are professional and like to have fun at work
* You can communicate verbally and in writing
* You have the spirit to serve
* You are motivated and able to work independently

What Essential Skills Do You Have?

* Reliable, self-motivated and good time management
* Must be a fast learner, obtain strong organizational skills and be able to multitask
* Available to work a flexible schedule, including weekends, holidays, days, and nights
* Ability to work with cleaning chemicals and maintain sanitary conditions
* Strong skills in oral and written communication and computer knowledge
* Cash handling skills
* Preferred knowledge in a PMS (depending on brand: FOSSE, Lightspeed, SynXis. etc.)

This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Terratron, Inc. is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please let us know.

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status. Our company is an equal opportunity employer.

Terratron, Inc. has Marriott and Wyndham brands and are proud to offer a service culture where the needs of our associates and guests come first. Our locations are in the cities of Bloomington and Mankato both located in Minnesota.

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