Sr Manager - Wrkfrc Svcs

Job Introduction

THIS IS NOT A REMOTE POSITION. MUST BE ABLE TO REPORT TO MILWAUKEE OFFICE.

Job Description Summary

Job Summary

Essential Duties and Responsibilities:- Oversee all aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.- Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.- Manage direct reports and the cost-effective operation of all project tasks.- Manage subcontractors that provide services to program.- Manage audits of operations.- Collaborate with other Managers to ensure effective coordination of activities.- Develop and implement operational policies and procedures in collaboration with other key stakeholders.- Establish and maintains effective relationships with clients and other external entities.- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.- Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.- Monitor performance against key indicators established internally or by the clients.- Develop solutions to issues or complex problems.- Develop performance goals and objectives for staff, and monitors achievement of those goals.- Perform other duties as may be assigned.Minimum Requirements:- Manages activities of two or more sections or departments.- Exercises supervision in terms of costs, methods, and staffing.- In some instances this manager may have subordinate supervisors and/or managers.- Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.- Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.- Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.- Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.- Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.- Establishes operational objectives and work plans and delegates assignments to subordinates.- Senior management reviews objectives to determine success of operation.- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.