Webcasting Event Consultant - Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. Join us and start doing your life's best work.(sm)

The Tech Prod Mgr is responsible for the intake, engagement with the requestor and event management of high visibility, large virtual events that leverage the webcasting and video on demand capabilities. They will work closely with the Capability Manager, Operations and Technical teams to ensure the appropriate capabilities and level of service are provided to address the requirements for specific events. They will manage the event playbook, actively monitor the events while in progress and engage technical teams if issues arise. They will gather ongoing requestor and end user feedback and work with Capability, Technical and Operations teams to improve the experience for future events and to help inform the capability roadmap.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Reviews event requests and translates the details into requirements
• Works with the Capability Manager, Operations, Support and Technical teams to review the requirements and confirm the capabilities and level of service/support needed for the event
• Owns the event playbook and coordinates the necessary teams and activities to prepare for the event
• Monitors events while they are in progress, addresses event organizer questions and issues and engages support and technical teams as needed
• Gathers, analyzes and communicates event/requestor feedback to help improve future events and overall capabilities
• Partners with the Organizational Change Management Team on communications
• relevant to event intake and Webcast capabilities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Experience working on multiple projects concurrently
• Experience effectively managing and navigating high stress situations
• Experience interacting and communicating ideas and analysis in a clear concise fashion to clients, colleagues, and leadership teams using excellent written and verbal communication skills
• Solid customer focus with experience working with customers to understand their needs and translate into requirements
• Solid knowledge/experience with MS Office (MS Teams)

Preferred Qualifications:

• Undergraduate degree
• Experience working in a highly virtual and matrixed environment

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.