Application Development Delivery Leader - Marketing

What you will do

The Application Delivery leader is responsible of delivering enterprise scale best of breed' digital marketing capabilities to enable and support our Global Marketing stakeholders, including Fire, Security and HVAC business verticals. This leader will an opportunity to be at the forefront of helping define and shape our organizations current drive to standardize and simplify the global digital marketing technology landscape and drive towards customer centricity.

How you will do it

Lead and manage internal and external technical delivery resources for all project workstreams

Accountable for Build/Test/Deploy - Ensure projects delivered to Time/Cost & Scope

Provide technical leadership and innovation across the solution development

Liaise with Platform Architect to validate solution proposals

Liaise with CoE Architects to align solution to the Marketing Technology Reference architecture

Assist Solution Delivery Leader in Detailed Level Estimation as part of Initiate and Planning Phase as required.

Work with Project Manager to define project plan (eg, project delivery tasks, milestones) and coordinate the alignment of dependencies within the project

Lead and set standards for technical reviews, peer reviews, and feedback cycles

Collaborate with Project Managers to deliver projects in alignment with technical and business requirements

Resolve workstream-specific technical risks and issues

Provide status updates around workstream scope, resources, deliverables, and timelines to the Project Manager on an agreed schedule

Prepare work and resource plans for each phase of the workstream

Drive benefit realization and delivery of intended results in partnership with the IT business partner and project sponsor

Support Project Manager in providing updates to Program Managers and Steering Committees

Verify with Business Partners, Operations, and Information Security that the solution meets quality and performance requirements

Work with vendors and suppliers to evaluate options for solutions and services ensuring external requirements and features are incorporated into solution designs

Drive adoption of Lean Agile practices, and Systems Thinking

Facilitate all Agile events and iterations

Manage resolution of interpersonal conflicts and issues beyond the team's authority to keep team focused on iteration goals and program objectives

Help the Business Lead manage the team backlog by guiding team to focus on priorities

Foster a culture of technical discipline, craftsmanship, and innovation

Communicate with management and outside stakeholders to limit any uncontrolled expansion of work

Manage team performance metrics (eg, burndown chart, velocity, capacity) in the Application Lifecycle Management (ALM) tool

Hold accountability for team's commitments, and in cases of failure, communicate failure points, repercussions, and next steps to the ART

What we look for

Extensive experience defining and delivering enterprise Digital Marketing solutions

Experience with key areas of enterprise architecture, including integration technologies, single sign on, master data management and marketing reference architecture

Minimum of 8-10 years Digital Marketing experience, inclusive of:

- Delivery of large-scale Websites and management of complex, multi-regional Web development teams (specifically Sitecore SXA )

- Knowledge of Marketing Automation platforms such as Eloqua and Pardot

- Knowledge of Marketing Resource and DAM platforms (specifically Aprimo)

- Familiarity with Marketing Analytics platforms (eg Salesforce Tableau, Power BI, Datorama, Informatica MDM, Entytle)

Bachelors degree in a technical or business management field, or equivalent combination of education, training & experience

A real passion for transforming businesses through technology

Excellent interpersonal and communications skills

Proven ability to rapidly learn new technologies

Strong communication and presentation skills, both written and verbal.

Able to effectively develop and deliver materials that are appropriate for the audience

Experience with Azure DevOps

Understanding of Agile methodologies, values, and principles

Strong experience in the following business process areas: Campaign Mgmt, Lead/Prospect mgmt, Marketing Automation, Marketing Analytics, Partner/Channel Management

Industry experience in Manufacturing is desirable

Travel of up to 25%, but can be higher or lower based on business and project needs.

Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.