Senior Site Reliability Engineer

Join Delta IT on our journey to becoming the best IT organization in the airline industry.Delta IT is on a journey of transformation. We are changing the way we do business from top to bottom. As thought-leaders within Delta, we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision.The Staff Site Reliability Engineer will drive cross-team initiatives that improves Delta engineering practices through increased accountability and deliver increased uptime and performance for the business. An ideal candidate would have prior experience implementing observability plans around logs, metrics, and traces.What you'll be doing? Engage in and improve the whole lifecycle of services-from inception and design through deployment, operation and refinementSupport capacity planning, availability, scalability, security and latency considerations for new infrastructure and service provisioning as appropriateResponsible for improvements to end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence. Strong experience setting SLOs / SLIs / error budgets and managing of reliability for infrastructure and applicationsPartner with other SREs to bring best practices or learnings from across the organization to themScale and optimize existing infrastructure and services sustainably through mechanisms, including automation, and evolve them by improving reliability and efficiencyManage end-to-end availability and performance of mission-critical services and build automation to prevent problem recurrenceMaintain infrastructure and services by measuring, and monitoring system metrics to proactively identify operational efficiencies, potential outages and security threats in Development, UAT, Staging and Production environmentsPractice sustainable incident response and blameless postmortemsBuild infrastructure and drive projects that break things with the aim to improve the robustness of production systemsUse the core Site Reliability Engineering principles of change management, monitoring, emergency response, capacity planning, and production readiness reviews to run the platformStep back to observe patterns and develop innovative tools and automation to eliminate or minimize menial tasks. Use those learnings to drive the best operational practicesDevelop and maintain solution and operational documentation and designs for all infrastructure and services within the scope of SREPreserve operational visibility and response capabilities - fixing and improving our dashboards, alerts, and automation