Postmarket Surveillance Analyst I

Experience: 0-2 years
Skills: relevant experience supporting complaint handling investigations, medical device reporting, product evaluation, or related work. Knowledge of global regulations for medical device reporting and medical terminology is a plus

Education: Four-year degree, preferably in the healthcare, science, or technical fields; or 2-year degree and 10 years of relevant experience supporting complaint handling investigations, medical device reporting, product evaluation, or related work

Duties: Analyst may perform two different functions within complaint handling. One role is that of complaint investigation management which includes all activities pertaining to receiving and investigating reports of worldwide complaints/events on a variety of products; entering information into the complaint database; independently determining and filing appropriate medical devices reports with various regulatory agencies; participating on cross-functional teams; and providing information on product complaints to various teams (e.g. Regulatory, Quality Engineering).