Teller (Part-time, 25 hours)

Employer
Alerus Financial
Location
West Fargo, North Dakota
Salary
Join our team!

Job Details

Schedule: 25 hours per week with Saturday availability. Flexible schedule.
Wage:
Starting at $16/hour.

Position Summary:

Service Associates are empowered to serve our clients by providing excellent customer service. Responsibilities include teller transactions for lobby and/or drive-up clients, client service, and branch security.

Essential Responsibilities:
  • Accept deposits and payments for loans and credit cards.
  • Issuing, redeeming, and settling all travelers' checks, savings bonds, cashier's checks, check orders, etc.
  • Responding to and resolving all balance inquiries, client questions, and problems in person or over the phone.
  • Maintain a balanced teller cash drawer.
  • Adhere to and manage the Safe Deposit Policies and Procedures; assisting clients with box account opening/viewing/closing, inventory, compliance and rotation.
  • Manage client debit card instant issue and PIN changes.
  • Report suspicious transactions, activities, and situations to appropriate personnel.

Qualifications:
  • High school graduate or GED preferred.
  • Previous cash handling and customer service experience required.
  • Basic math proficiency and aptitude.
  • Proven track record of work stability and punctuality.
  • Dedicated and satisfactory attendance/punctuality.
  • Able to work a minimum of 2 Saturdays per month.

Personal Characteristics:
  • Positive and passionate about taking care of clients.
  • Professional appearance and attitude.
  • Demonstrated social and interpersonal skills.
  • Ability to stay calm in difficult situations.
  • Patient and helpful with others.
  • Team player, willingness to help others.
  • Demonstrated aptitude to handle sensitive operational transactions and client relationships.

Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Company

Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.

What is the current company culture like?

While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.

What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.

How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.

Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.

What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.

See the current Alerus job openings below!

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