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Commercial Business Analyst

Employer
Doosan Bobcat North America
Location
West Fargo, ND
Salary
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Job Details

Job Information

As a Commercial Business Analyst, you will be responsible for providing excellent customer service to the dealers with regards to sales order processing, scheduling, expediting, and updating to meet the dealer and customer requirements. You will be responsible for analyzing and forecasting demand on a unit basis considering current orders, backlog, and material availability. In addition, you will be responsible for generating and communicating dashboard metrics, reporting tool system data, and trends.

 

You will also responsible for the day-to-day tactical performance of the Sales strategy as a data steward and business analyst as new systems and dashboards are implemented to our internal and external (field Staff) employees.
 

Role & Responsibility

Demand Planning
  • Utilize forecast analysis models to ensure business production plans meet customer demand based on orders and Commercial initiatives
  • Participate in business planning meetings to align stakeholders on production forecast, and orders/backlog
  • Work through supply or demand changes for resequencing existing backlog

North American Sales
  • Work closely with IT development team that creates content and maintains reporting tool systems
  • Work with Sales Field and Internal staff, dealer channel, and direct customers to create new reporting tools and enhance current functionality
  • Execute the development and updating of reporting tools used by Bobcat’s commercial team and dealer channel

Dealer & Customer Service
  • Responsible for processing, scheduling, expediting, and updating sales orders to meet the dealer and customer requirements
  • Communicate with dealers, customers, and coworkers
  • Execute in a timely manner internal, dealer channel, or customer ad hoc requests


Dashboards & Reports
  • Build reports & dashboards using the data warehouse that will benefit end users, including internal groups as well as external users (dealers)
  • Become an expert with data solutions such as OACS or PowerBI report building and share knowledge across the organization to deliver information in a format that’s usable by various user bases
  • Train Field Staff members on new reports and help with onboarding of new Account Managers as it relates to sales reports used to measure performance
  •  Provide business with reports and updates on a range of topics by utilizing existing and new data flows; including but not limited to machine telematics, Wells Fargo credit lines, customer credit inquiries, and sales specialist quote activity, customer credit inquiries, or sales specialist quote activity


Job Requirement

  • Education Required: Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field
  • Experience Required: 2>5 years
  • Travel Required: 10-24%
  • Experience with business analytic tools and Salesforce CRM
  • Understanding of Excel and PowerBI
  • Proficient in PowerPoint
  • Understanding of complex queries, macros, and pivot tables
  • Research and analytical skills sufficient to analyze problems in a multi-faceted way and to develop and implement innovative solutions as well as track the implementation of action items
  • Ability to anticipate future needs, so design and prioritization meets both requirements today and tomorrow
  • Communication skills that bridge the gap between dealers, field staff, internal department stakeholders, and executives
  • Proficient with database architecture, application, and dashboard development
  • Demonstrate ability to create the architecture and relationships of variables using both business rules and data management technologies
  • Ability to understand multiple facets of the business, including but not limited to sales, marketing, and operations, as well as drivers for the Doosan corporate entity as well as Bobcat dealership business drivers
  • #CB
  • #GD


As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-241-8700. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

Beware of Fraudulent Job Offers and Solicitations

Any legitimate job offer will be preceded by an official selection process.

Nearest Major Market: Fargo

Company

Our people power our progress. Keeping our company moving forward means empowering employees with opportunities to grow and the resources necessary to be happy, healthy and productive. That’s why we offer our people a competitive and comprehensive benefits package. Here, you’ll enjoy full health coverage, paid time off, income protection, employee discounts on certain consumer goods, tuition reimbursement and more.

How do different cultures play a part in your organization?

Our North American headquarters is located in North Dakota, where we started the compact equipment industry. But our locations span the entire globe – dealers, manufacturing facilities and corporate offices – where innovation is driven forward worldwide. To continue expanding our reach, we’ve opened the Global Collaboration Center in the heart of downtown Minneapolis.

What skills, education, and experiences does your ideal candidate(s) have?

•Education Required: High School Diploma or Equivalent
•These are entry level opportunities
•Must be able to follow established methods and procedures and perform work accordingly. Must have the ability to work rapidly and under time pressure for extended periods of time in order to meet build requirements. Must possess the ability to read build sheets and blueprints.
•The ability to communicate with supervisors and fellow workers in both written and verbal forms at a level normally acquired through the completion of a high school diploma or GED is required.
•Job specific skills, techniques and safe work and equipment operating practices are learned through on-the-job and classroom training. General instructions are given on recurring duties, operations and assignments; detailed instructions are given on new duties, operations and assignments.

How would you describe the company leadership/team management? Our employees are the driving force behind our brand. We cultivate an environment where they feel valued and build their career while working for an industry leader. Career opportunities include positions in our corporate offices and manufacturing facilities. We also have a highly-competitive internship and co-op program. Your opportunity to contribute to the future of the compact equipment industry is right here.

Where do you see the company/organization in the upcoming years? https://www.bobcat.com/company-info/next-is-now

What do you feel candidates need to know about the company before applying?

Our success is powered by our people. Plain and simple. Their dedication and passion for empowering customers to accomplish more is what drives our continued industry leadership. Our integrated, global team of employees and dedicated dealers work together to deliver the best products and services; making lives, businesses and communities better and stronger.

Bobcat Company is both an employer and partner of choice, and we pride ourselves in attracting, retaining and developing top-tier talent and dealers to drive our mission forward.

Company info
Website
Location
North Dakota
United States

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