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Field Service Supervisor-North Dakota


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Energy and Utilities
Job Type
Full Time
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Are you seeking an opportunity to show your exceptional skills and knowledge? Are you looking for a company which provides you with dynamic and challenging work environment every single day? If yes, look no further we are seeking individuals who are skilled, knowledgeable, and ready to work in a fast-paced environment to deliver top notch solutions to cater business needs.

About Nabors
Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.

Canrig Drilling Technology provides equipment, tools, services, and software products to global customer base, improving the safety and efficiency and environmental footprint of operations. Our workforce, like our technology, is rapidly expanding.


??? The Supervisor plans, coordinates, and directs domestic Mechanical Field
Technicians and parts as requested by the customer
??? Assists Engineering and Manufacturing to ensure products consistent with
established standards are being produced
??? Directly supervise their assigned domestic Mechanical and Electrical Field
??? Carry out all supervisory responsibilities in accordance with the organization's
policies and applicable laws
??? Interviewing, hiring and training employees
??? Planning, assigning and directing work
??? Appraising performance; rewarding and disciplining employees
??? Addressing complaints and resolving problems
??? Communicate directly with the customer and provide support as required
??? Prepare sales orders and work orders as required to fulfill customer needs
??? Troubleshoot Hydraulic, Mechanical and Electrical systems with customer and/or
Canrig personnel
??? Familiar with installation of company manufactures top drives, automated
catwalks and floor wrenches as well as other Canrig equipment as required
??? Coordinate training and maintenance on Canrig owned rental equipment
??? Ensure company safety programs and all other documentation requirements are
met by the technicians in their care
??? Attend all Canrig required scheduled training classes
??? Limited travel to customer locations (domestic only)
??? Assist the District Manager in the supervision of the Canrig RIGWATCH
Technicians within the district including:
??? Safety training
??? Training on Canrig proprietary software and hardware
??? Assisting in the logistical requirement of rig-ups, new installations, service calls,
and rig-downs
??? Conducting routine rig checks to insure the satisfaction of the drilling crews, tool
pushers and company man
??? Following the installation of RIGWATCH, the field coordinator will be required to
maintain contact with the drilling rig to insure the satisfaction of the drilling crews,
tool pushers, and company man
??? When necessary, the Supervisor will be expected to assist in providing
field service, 24-hour support, for the RIGWATCH Systems operating within his
geographic area of responsibility to include installations and rig downs
??? A vehicle and a cellular phone will be provided to assist in this effort
??? Significant paperwork is involved in this process and all paperwork must be
completed accurately and timely
??? The Supervisor will be required to assist in the answering of any/all
service calls after normal business hours and coordinating the on-call RW
Technicians accordingly
??? The Canrig business plan requires the Supervisor to visit the drilling rigs
operating within the technician's geographic regions with the goal of introducing
and installing RIGWATCH systems on these drilling rigs
??? The Supervisor must remain alert to all opportunities to install additional
systems on new rigs and to upgrade, or add-on new revenue generating
components, on existing RIGWATCH installations
??? These marketing efforts will be coordinated through the District Manager
??? The Supervisor must develop a comfort level in discussing and
demonstrating Canrig's RIGWATCH Services
??? A laptop will be provided to assist in this effort
??? Maximizing the efficiency of overall operations and reducing the cost associated
with delivering our product to our customers
??? Ensuring that the district has the proper amount of equipment on hand to
address upcoming needs within the district
??? Ensuring that the Canrig Safety Program is an effective tool in reducing
accidents and exposure to hazardous conditions


5+ years of experience within the oil and gas field
??? 2+ years of experience working with Canrig Equipment
??? 2+ years of experience supervising Field Technicians or equivalent
??? Ability to provide timely and accurate reports and other related paperwork
??? Experience with database software and manufacturing/inventory software;
specific experience with Visual Manufacturing an asset
??? Ability to raise concerns in a constructive manner that maintains credibility and
positive working relationships
??? Strong organization and administration skills; including the ability to work
independently and keep flexible work hours to best support field operations
??? Strong troubleshooting skills
??? Ability to interpret technical drawings or schematics
??? Excellent verbal and written communication skills
??? Reacts well under pressure
??? Minimum 2 years experience with the RIGWATCH instrumentation system, or
equivalent experience
??? Excellent interpersonal/communication skills
??? Strong computer skills within Microsoft Office applications (Excel, Word,
PowerPoint, etc.)
??? Strong working knowledge of networking and networking equipment
??? Working knowledge of electronics, as it applies to oilfield instrumentation
??? High school education
??? Additional domain specific training, prior experience, or industry contacts are
??? Dependable, flexible, organized, motivated, assertive, and able to work on a
deadline basis
??? Must have strong electronic and phone communication skills
??? Willing to travel
??? Able to adapt to rapidly changing circumstances

Must be fluent in English, and possess the following abilities: to read and comprehend simple instructions, short correspondence, and memos, to write simple correspondence, to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and compute percentages.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, an individual should have knowledge of using Microsoft word and excel.

Valid Driver's License

??? Walking or standing for long periods of time
??? Bending or stooping
??? Climbing stairs and/or ladders
??? Lifting up to 50lbs
??? Use of hand tools
??? Operating a vehicle

??? Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem solving situation, uses reason when dealing with emotional topics.

??? Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

??? Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

??? Written Communication - Writes clearly and informative; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

??? Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedbacks; contributes to building a positive team spirit; puts success of team above own interest; able to build moral and group commitments to goals and objectives; supports everyone's efforts to succeed.

??? Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

??? Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

??? Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions.
..... click apply for full job details
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