Director of Technology and Information Security

POSITION SUMMARY

The Director of Technology and Information Security is responsible for the overall operation of the IT department and ensuring that the technology needs align with the business objectives of the organization. The Director of Technology & IS will plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. The Director of IT will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

• Manage IT department operational and strategic planning, including business requirements, project planning, and organizing & negotiating the allocation of resources.
• Manage contracts and services with third party vendors that provide IT services and support.
• Direct daily operations of department, analyze workflow, establish priorities, develop standards, and set deadlines.
• Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs
• Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.
• Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Oversee the development and implementation all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
• Promote and oversee strategic relationships between internal IT resources and external entities, including regulators, vendors, and partner organizations.
• Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.
• Responsible for all aspects of IT talent management including hiring, mentoring, training, performance appraisals, discipline, and discharge, if necessary.

EDUCATION AND EXPERIENCE:

• Associate's or bachelor's degree in Computer Science, Computer Engineering or related field.
• 10 years of IT Department experience supporting a network with multiple locations and a minimum of 75 users. Prior experience in an IT leadership role is highly preferred.
• Experience managing IT in a highly regulated environment, prior community bank experience preferred, but not required.
• Proven experience in IT infrastructure strategic planning and development, project management, and policy development.
• Working knowledge of Microsoft Active Directory, Microsoft Server Operating Systems, and Microsoft Office 365
• Full range of experience supporting Microsoft desktop operating systems
• Accuracy and meticulous attention to detail required
• Excellent oral, written, and interpersonal communication skills
• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
• Team-oriented and the ability to work collaboratively across all levels of the organization
• Service-oriented, polite, and respectful
• Advanced problem-solving and analytical skills
• Ability to take direction and instruction and follow through independently until project completion

Coulee Bank has locations in La Crosse (WI), Rochester (MN), St. Paul (MN), and Minnetonka (MN). Position is eligible to work from any of the markets we serve, and will require occasional travel to other markets.

This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.

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