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Waterpark Maintenance Manager

Employer
Great Wolf Lodge
Location
South Saint Paul
Salary
Competitive

View more

Industry
Construction
Role
Maintenance
Job Type
Long-Term
Hours
Full Time


At Great Wolf, the Waterpark Maintenance Manager leads a team of technicians to keep waterpark running and ensures a safe and fun environment for guests. The Manager is responsible for leading the installation, maintenance and repair of aquatic equipment ensuring functionality that meets all required quality standards, resulting in maximum operating time and customer satisfaction.

Essential Duties & Responsibilities

Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department

Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management

Oversee the implementation of all waterpark property and equipment repairs and preventative maintenance, monitor life safety systems

Oversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local laws

Oversees, delegates, and performs as necessary maintenance and repair work on the waterpark equipment

Understands pool chemistry and general pool maintenance practices

Completes and maintains certification training in Aquatic Facility Operator and/or Certified Pool Operator programs

Perform tasks efficiently and in compliance with all safety rules and regulations

Uses and reinforces safe chemical handling in addition to following and adhering to MSDS practices and procedures as outlined by GWR standards, OSHA, EPA, Green Seal, and Federal, State, and Local laws

Plans and completes successful annual shutdowns by coordinating with the Aquatics Director, Director of Engineering, Lodge General Manager, and associated contractors

Maintains records and documentation according to corporate, industry, and government standards

Schedules staff to ensure operational excellence, while keeping within budgetary limits

Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.

Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift

Monitors work order volume and prioritizes assignments for team as necessary

Inspects work assignments by maintenance staff to ensure that work is completed in a timely manner and within specifications

Manages shift operations including staff scheduling, training and coaching.

Assists the Director of Engineering in reviewing Market Metrix comments to follow up with any necessary actions for their area of responsibility

Assists Director of Engineering in managing labor, forecasting, and inventory processes for their area of responsibility

Basic Qualifications & Skills

Bachelor's degree in business, engineering or related field (or equivalent education/experience)

1+ year supervisory/leadership experience

Minimum 3 years experience in general maintenance, HVAC, plumbing, or waterpark maintenance

Working knowledge of chemicals, tools, equipment, and supplies used in providing comprehensive building/water park maintenance services

Successful completions of criminal background check and drug screen

Availability to work flexible hours and varied shifts including weekends and holidays, as required

Desired Qualifications & Traits

Previous resort maintenance experience

Expert at hands-on equipment maintenance

Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications

Physical Requirements

Able to lift up to 75 lbs.

Able to bend, stretch, and twist

Able to sit or stand for long periods of time

Able to climb multiple flights of stairs on daily basis and walk frequently

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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