Property Manager
Purpose: Work independently and with all levels of Real Estate Equities staff to lease up a new building and successfully manage the day-to-day responsibilities and site team one the property is stabilized,.
Lease Up Responsibilities:
- Work efficiently in a fast-paced environment
- Assist in setting up office at the new property
- Develop and maintain relationships with prospects, residents, and vendors
- Develop and maintain relationships with city or county housing authorities
- Assist in vendor set up at property (certificate of insurance and W-9)
- Take new applications, give tours, and ensure compliance with REE policies and procedures
- Creating new leases and having all addendums signed as applicable
- Meet with new residents to sign leases, addendums, and hand out parking permit and keys
- Complete Yardi move in's, set lease charges, upload HAP contracts, entering new resident information, post rent and application fee/security deposit checks, complete bank deposits, review tenant ledgers
- Deposit Accounting on accounts.
- Working with local Housing Authorities through RTA process including scheduling inspections
- Assist Portfolio Director in hiring team members for the property
- Work closely with compliance team to ensure all regulatory items are done appropriately
- Follow fair housing laws in every interaction with both residents, potential residents, and other sites/corporate staff
- Provide exceptional customer service to all prospects
- Enter accounts payable into procure to pay and follow timeline for accounting to review and pay all site bills
Property Manager Responsibilities
- Updating weekly compliance updates on the compliance tracker
- Provide all customers with exceptional customer service
- Follow fair housing policies in every interaction with residents, potential residents, and other employees
- Train and develop site staff
- Provide top notch customer service to all residents and potential residents
- Oversee and participate in the showing and renting of apartments to prospects
- Oversee and participate in the taking of applications and other paperwork to rent apartments
- Follow up with all leads daily
- Communicate effectively orally & in writing to meet strict goals & deadlines for project success
- Assist residents with their questions and record service requests
- Receive and input rents and all other fees from prospects and residents
- Oversee and participate in polishing up the model, vacant apartments, and the tour route
- Walk property daily to ensure the property is up to REE's expectations
- Oversee and participate in preparing for and performing the marketing outreach program
- Maintain a relationship with Housing Authority RTA (Resident Tendent Application)
- Continue to work closely with compliance to ensure all paperwork is completed correctly
- Direct site team to ensure a successful and smooth-running property
- Other duties as assigned
Position Requirements:
- Previous leasing and/or lease-up related sales experience preferred
- Affordable experience preferred
- Section 42 preferred
- Ability to communicate effectively, both verbally and in writing
- Excellent organizational skills and the ability to multi-task/meet deadlines
- Intermediate proficiency with Microsoft Office applications,
- Yardi experience preferred
- Ability to understand and follow instructions in English
- Must have reliable transportation and valid driver's license
- Operate all office machines, printer, computer, etc.
- Travel on occasion up to 10% of the time
Physical Requirements
- Ability to sit for extended periods of time at a computer
- Bend/twist/stoop up to 40% of the time
Monday thru Friday, nights and weekends as necessary
40 hours a week
PI
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