Business Change Manager - Hybrid
One day per week onsite in either New York City, NY OR Sun Prairie, WI is required
The Business Change Manager is responsible for developing and implementing the most appropriate change management approach to successfully deliver required business change and transformational benefits. The role will raise awareness on the importance of change management to deliver effective and sustainable business transformation / behavioral change across the division. The Business Change Manager will work collaboratively with the business, project community and members of the change team to efficiently share business insights and change management experiences and expertise to drive the embedding of a more 'Agile Change Mentality' across the organization.
Primary Responsibilities
Lead the development of the change management approach to a given program/initiative aligning to the business strategy
Engage and shape change strategy with senior sponsors and stakeholders
Define the optimal communications and engagement plan to deliver a given program/initiative benefits
Ensure alignment to the business strategy, priorities and delivery of 'case for change' plans, agreed embedding targets at the outset of each program/project.
Adopt the change management framework and standards
Manage key business stakeholders to take ownership for the 'case for change' and to champion the change activities (e.g. managing resistance to change to speed up adoption) in the relevant change program/initiative assigned
Follow consistently the change management processes and procedures and communications guiding principles and suggest improvements where necessary
Ensure that the change management approach is in line with industry best practice and standards (e.g., PROSCI)
Deliver in class change artefacts, including: Change strategy - to describe the overall approach change is managed focusing on timely, simple and consistent, two way communications at all levels Stakeholder analysis- to deliver a comprehensive analysis of stakeholders by groups, locations and level buy-in and engagement required to ensure a smooth roll-out of the change per group Change impact assessment - to determine the level of impact per group and what interventions are required to support and prepare these groups for the change Communication and engagement plan - to ensure people receive the right message, at the right time regularly throughout the program Training approach - to determine which groups may require training and the best approach to develop new capabilities Embedding strategy - to define how the new ways of working will be measured and embedded across the organization
Build and maintain strong relationships with key internal and external business stakeholders to ensure that service delivery meets expectations.
Manage and guide change champions and key stakeholders at all levels / cross departments and geographies on how to address resistance to change / obtain buy-in on complex and challenging situations
Stimulate regular honest and constructive two-way feedback
Understand business continuity plan to ensure own role is understood in case of a disaster situation and the support they can provide.
Drive roll out of robust business readiness and knowledge transfer (around upskilling new members of staff) plans to speed up adoption and minimize business disruption and resistance during the transition and post deployment period
Matrix management of one or more resources, depending on size and complexity of change, to ensure that people, resources and processes are aligned with business needs and fit for purpose.
Consistently deliver best practice change interventions that align / delivers business priorities and strategy
Share and collaborate with new members of the team to become confident subject matter experts in change management
Preferred Competencies/Skills
Excellent communication skills both written and verbal
Ability to liaise with all levels of internal and external stakeholders
Relationship, influencing and negotiation skills
Strong ability to facilitate outcomes within the business using influencing and negotiation skills
Resilient, self-driven & emotionally intelligent
Preferred Experience
Matrix management, relationship and network building skills
Practice build of a network of skilled change managers with deep business knowledge
Senior stakeholder management experience
Strong people management skill
Solid (5+ years) of experience in a Change Management role (preferred) and leading large scale transformation / behavioral change program experience in a large, blue-chip organization.
Preferred Knowledge
Expert knowledge of change management skills and on the use of project management practices, methodologies and tools
Accreditation on Change Management (e.g. PROSCI Change Management Practitioner and Project Management (e.g. PRINCE2 Project Management Practitioner)
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
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