Memorial Union Audio-Visual Technology Coordinator

Position Information:

Description

The Memorial Union Audio-Visual Technology Coordinator serves as an essential member of the Memorial Union staff team and will serve as the Memorial Union (MU) technology expert in managing, operating, and supporting audio-visual (A/V) services and specialty technology systems that support scheduled events and building operations. The Coordinator is responsible for onsite, frontline audio-visual technology equipment setup/teardown, event production including program monitoring and transitions, and equipment and system troubleshooting as needed. The Audio-Visual Technology Coordinator oversees the coordination of audio-visual technology equipment or systems repairs as designated and makes recommendations and/or assists with equipment inventory or systems research, replacement schedules or procurement processes. The Memorial Union Audio-Visual Technology Coordinator will provide direct supervision of MU AV Tech Assistants.

Position Benefits

Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.

Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

UND also offers an employee tuition waiver and a variety of professional development opportunities.

Find out more about UND's great benefits and perks here!

Duties & Responsibilities

• Coordinate and manage all built-in technology and portable technology.
• Serve as primary technical on-site person for all high-profile events.
• Provide on-site technical expertise, support, and service for a broad range of meetings and special events.
• Perform pre-event testing and provide support for advance scheduled program run-throughs/rehearsals. Troubleshoot and resolve any audio-visual-related issues occurring during live events.
• Serve as an audio/visual technology consultant, resource, or liaison to customers.
• Serve as a member of work groups or planning committees; participate in customer/stakeholder event meetings.
• Engage in communication with event organizers/sponsors, special presenters, guests, and program attendees which may include diverse individuals or groups
• Consult or provide recommendations on audio/visual technology equipment or approach to meet or exceed scheduled event expectations.
• Attend weekly event planning & coordination meetings with MU Scheduling & Event Services and Building Operations staff.
• Coordinate equipment and transportation logistics as requested for special events scheduled in alternative locations as feasible.
• Work collaboratively with outsourced or supplemental service providers or contracted vendors, performers, other entities as applicable.
• Contribute expertise and assist with support of department-level access and usage of building event venue and security camera networked systems.
• Maintain awareness of developing trends in A/V technology. Participate in certification training classes, workshops or conferences, as applicable.
• Interpret special event technical contract riders and oversee implementation of event production services in collaboration with customers and external vendors.
• Manage Memorial Union audio/visual messaging, including digital signage equipment in collaboration with the MU Marketing Coordinator.
• Serve as the direct supervisor of the Audio-Visual Tech Assistants staff team; includes the recruitment, hiring, onboarding, scheduling, evaluation, termination of student staff who provide direct frontline AV support for meetings and special events.
• Write and maintain job descriptions for AV student positions ensuring all position descriptions incorporate student learning outcomes.
• Develop and provide training programs, resources, and tools to student staff providing A/V technology and event production services.
• Provide functional supervision as needed during scheduled work shifts of additional building operations student staff (indirect supervisory support).
• Serve as an onsite resource and support to MU building managers as needed.
• Maintain an accurate inventory and monitor the working condition of AV equipment and systems.
• Troubleshoot A/V or multimedia equipment or system issues using applicable software, diagnostic or testing tools or analysis; make basic repairs as feasible and/or make recommendations or arrangements for outsourced equipment repairs or replacements.
• Utilize campus purchasing processes and platform to procure A/V technology equipment, supplies or accessories.
• Contribute to event space inspections as may be needed to document general building equipment or space issues.
• Other duties as assigned.

Required Competencies

• Intermediate skills using Microsoft Office Suite computer programs (Word, Excel, Outlook).
• Demonstrated experience with critical thinking, problem-solving, organizational and written and oral communication skills.
• Experience using standard office equipment to include multi-line phone systems, copiers, fax machines etc.
• Ability to multi-task and work successfully in a fast-paced, high-energy, customer service setting.

Minimum Requirements

• Associate's degree.
• Three years of directly related audio-visual technology work experience.
• Work experience within a departmental unit, program or service area.
• Experience with event planning, coordination and execution within a University, hospitality event management or related field.
• Valid Driver's License
• Successful completion of a Criminal History Background Check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

Preferred Qualifications

• Bachelor's Degree.
• Five years of directly related audio-visual technology work experience.
• Experience supervising, coaching, advising or mentoring student staff or volunteers within a University or other educational setting.
• Possess a student-centered philosophy committed to supporting a work and campus environment focused on inclusion and diversity and the building of campus community.

Minimum Hiring Salary/Position Classification

$46,000+ / year; exempt; benefited; full-time

Work Schedule

Monday-Friday, 8:00 am-4:30 pm, variable. Evenings and weekends as needed.

To Apply

For full consideration, all application materials must be fully submitted by 11:59PM on the closing date. Application materials must include a cover letter and resume.

Additional Information

To find out why living and working in Greater Grand Forks is way cooler, check out Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran's status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veteran's Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 showing character of service or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university's policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.