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Technical Writer

Employer
CDK Global
Location
Milwaukee
Salary
Competitive

View more

REMOTE
As a technical writer for CDK Global, you will create end-user facing and technical documentation for our software products. You will learn the ins and outs of the car dealership industry and explain complex systems and processes in a way that is accessible and easy to understand to non-technical and technical users. You will also have the opportunity to expand your skillset by learning CDK Global' s publishing tools and processes.

  • Write and edit information deliverables according to CDK Learning Services' standards
  • Interview subject matter experts and work with project stakeholders to ensure that clients' needs are met
  • Organize text, graphics and video to enhance your audiences' understanding of the content
  • Collaborate with other content creators at CDK to ensure that the text you create fits in to a narrative about our products and features
  • Use tools like Word, MadCap Flare, WalkMe, and SnagIt to provide information in the right format at the right time
  • Use available resources including training, internal documentation, external research and hands-on experience to develop your knowledge of CDK's products
  • Demonstrate excellent written and oral communication skills
  • Demonstrate CDK's core values by staying curious, owning your projects, being open to new ideas, and creating possibilities by suggesting innovations.
  • While it is not required for this position, skills or interest in any of the following areas are appreciated: graphic design, html, publication processes and tools, GITHub.

Salary Range:

$55,000.00-70,000.00

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)

  • 401K Matching Program

  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

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