New Hire Experience Program Manager- Sales Trainer Senior

Job Description

Position Type :

Full time Type Of Hire :

Experienced (relevant combo of work and education) Education Desired :

Bachelor of Business Administration Travel Percentage :

10 - 15%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

The Banking Solutions and Capital Markets Sales team is seeking a Sales New Hire Experience Program Manager to drive the strategy, development and execution of "world-class" new hire onboarding and orientation program across the globe.

In this role, you will work closely and collaboratively with cross-functional teams across the company, such as the People Office, Global Learning, Business line and Sales leadership. The scope of this program will include segment and role-based learning paths as well as onboarding of sales managers globally.

To be successful, you will have a passion for implementing sales enablement programs globally with an impact on sales results. The ideal candidate will have training and enablement program manager experience and thrives in a fast-moving and highly collaborative, matrixed environment.

How you will make a difference:

Work with internal teams and key stakeholders to create, update, and operationalize new hire sales development program

Own end-to-end program management and facilitation of onboarding and orientation scaled across our global sales organization

Collaborate with sales enablement and sales leadership to establish learning and development objectives

Develop and launch multi-layered learning paths that align training to attributes of top performers and shorten ramp to in-role productivity

Collaborate with teammates and matrixed learning organizations to execute and assess training effectiveness

Develop compelling sales tools i.e., presentations, playbooks, reference guides, etc. and deliver them across a variety of mediums (e.g., in-person, virtual, eLearning, videos, on-the-job support, management reinforcement & mentoring) to improve sales execution.

Perform a full and regular review of training materials, identifying areas that need to be updated or recreated ensuring that delivery includes multiple styles and methods

Develop measures of success/KPIs across programs and initiatives

Support annual events, like Sales Kick Off, as needed

What we are looking for:

Exceptional talent program development and execution skills

Ability to prioritize, scope, plan, and execute to move multiple learning paths forward in a fast-paced, global environment.

Results oriented with the ability to create engaging programs and content using a variety of communication and training modalities.

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)

Working knowledge of how salespeople communicate, learn, and perform

Ability to translate performance needs into enablement solutions that measurably impact the goal attainment of the company.

Ability to influence effectively without authority.

Strong drive to achieve goals and make an impact on the business

Strong written & verbal communication skills and the ability to work effectively across a variety of levels within the organization

Ability to work under pressure in fast-paced and challenging environment

Experience in cross-functional collaboration in a matrixed organization

Passionate about helping both our managers and sellers reach their sales goals

Resourceful, adaptable and can creatively collaborate

Both people and results-driven with a confident can do attitude.

10+ years of experience in sales enablement, sales, or learning and development

10+ years of experience working with global teams in a corporate, fast-paced environment

Bachelor's degree or equivalent work experience required

What we offer you:
At FIS, we are as committed to growing our employees' careers as our own business. We offer:

??? Opportunities to innovate in fintech

??? Inclusive and diverse team atmosphere

??? Professional and personal development

??? Resources to contribute to your community

??? Competitive salary and benefits

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.