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Credit & Collections Coordinator

Employer
Doosan Bobcat North America
Location
West Fargo, ND
Salary
Join our team!

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Industry
General
Role
Manager
Job Type
Long-Term
Hours
Full Time

Job Details

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a worldwide leader.

Location : West Fargo

Job Information

Location: Buford, GA or West Fargo, ND

 

As a Credit & Collections Coordinator, you will perform Clark Equipment Company cash collections activities while also coordinating related credit activities for all Clark Equipment Company business units. By following Doosan Credit Policies and Procedures the Credit Coordinator performs an examination of basic credit history, background, administrative information of the customers for supplying a quality credit review which constitutes an important tool for the risk management activity and submitting for proper approval authority, as needed. You will be responsible for collecting outstanding accounts receivable in a timely and professional manner and taking initiative to expedite resolution of disputes with various internal operation units to remove collection obstacles and to create customer satisfaction. 

Role & Responsibility

Collections Management
  • Maintain daily order hold report to properly review and release customers’ orders or setting consistent conditions for carrying out orders to be released
  • Maximize the collection opportunity of the North America accounts in order to reduce our risk and improve cash flow. Actively collaborate and share the knowledge with all Credit and Collections Team members

Dispute Management
  • Record and analyze AR disputes. Coordinate dispute stakeholder inputs, monitor turnaround time & ensure prompt resolution. When necessary, arrange immediate escalations. Perform root cause analysis to drive process improvements

Exposure/Risk Management Support
  • Ensure AR balances do not exceed established credit lines. Ensure timely, escalation for revision of credit lines if necessary

Credit Insurance
  • Assist Credit Team with necessary credit risk mitigation by ensuring maximum credit insurance coverage

Process Improvement
  • Actively participate and contribute to global and regional process improvement and automation programs and initiatives, promote positive change


Job Requirement

  • Education Required: Bachelor's Degree in Accounting or related educational fields
  • Required Experience: >2 years
  • Travel Standard: 
  • Understanding of debt recovery
  • Understanding of basic business-to-business relationships
  • Genuine team player
  • ERP system knowledge - Oracle, SAP, Advanced Excel skills; Advanced communication and customer service skills
  • #GD


As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. 

Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.

Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

Beware of Fraudulent Job Offers and Solicitations

Any legitimate job offer will be preceded by an official selection process.

Nearest Major Market: Fargo

Company

Our people power our progress. Keeping our company moving forward means empowering employees with opportunities to grow and the resources necessary to be happy, healthy and productive. That’s why we offer our people a competitive and comprehensive benefits package. Here, you’ll enjoy full health coverage, paid time off, income protection, employee discounts on certain consumer goods, tuition reimbursement and more.

How do different cultures play a part in your organization?

Our North American headquarters is located in North Dakota, where we started the compact equipment industry. But our locations span the entire globe – dealers, manufacturing facilities and corporate offices – where innovation is driven forward worldwide. To continue expanding our reach, we’ve opened the Global Collaboration Center in the heart of downtown Minneapolis.

What skills, education, and experiences does your ideal candidate(s) have?

•Education Required: High School Diploma or Equivalent
•These are entry level opportunities
•Must be able to follow established methods and procedures and perform work accordingly. Must have the ability to work rapidly and under time pressure for extended periods of time in order to meet build requirements. Must possess the ability to read build sheets and blueprints.
•The ability to communicate with supervisors and fellow workers in both written and verbal forms at a level normally acquired through the completion of a high school diploma or GED is required.
•Job specific skills, techniques and safe work and equipment operating practices are learned through on-the-job and classroom training. General instructions are given on recurring duties, operations and assignments; detailed instructions are given on new duties, operations and assignments.

How would you describe the company leadership/team management? Our employees are the driving force behind our brand. We cultivate an environment where they feel valued and build their career while working for an industry leader. Career opportunities include positions in our corporate offices and manufacturing facilities. We also have a highly-competitive internship and co-op program. Your opportunity to contribute to the future of the compact equipment industry is right here.

Where do you see the company/organization in the upcoming years? https://www.bobcat.com/company-info/next-is-now

What do you feel candidates need to know about the company before applying?

Our success is powered by our people. Plain and simple. Their dedication and passion for empowering customers to accomplish more is what drives our continued industry leadership. Our integrated, global team of employees and dedicated dealers work together to deliver the best products and services; making lives, businesses and communities better and stronger.

Bobcat Company is both an employer and partner of choice, and we pride ourselves in attracting, retaining and developing top-tier talent and dealers to drive our mission forward.

Company info
Website
Location
North Dakota
United States

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