Success Navigator

This position exists to assist students in the transition to college through new student onboarding, registration  assistance, and wrap-around support services. The navigators will work with students in an in-person and virtual  setting as workshop facilitator and one-on-one to aid in successful entry into college and completion of their  first two semesters. 

This is a 5-year grant funded position. The home campus for this position will be Wadena and will include regular travel to support the Detroit Lakes campus.  

The values that guide our work include access and opportunity, equity, inclusion, belonging, cultural  competence, culturally responsive pedagogy and service, and community engagement. Our educational  environments are culturally relevant, responsive, and innovative to the students we serve. Our students are  assets, we affirm their identities and lived experiences, and provide spaces that are emotionally safe and  reflective of who students are.  
Responsibilities: 
• Live the mission, vision and values of M State to ensure a positive experience for all students and  stakeholders. Service to M State students and stakeholders is a core component of the position and work  responsibilities. 
• Work collaboratively through coordinated support efforts to enhance the student experience and increase  persistence and retention.  
• Support the operation of college and campus Student Services operational area(s). • Facilitate non-credit workshops to better prepare students for the first day of classes.  • Assist Career Services with networking and career exploration events.  
 

Minimum Qualifications: 
• Associate degree AND two years’ experience in leading clients/students toward goal completion in  education, or related field; OR Bachelor’s degree in related field; 
• Customer service skills sufficient to actively listen to and understand customer needs and provide accurate  information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional  manner 
• Demonstrated ability to communicate and work effectively with diverse populations.  • Ability to actively listen to and understand student needs and requests; 
• Experience using a case management or customer service management system to record, track, and report  on client/students interventions and outcomes; 
• Ability and willingness to travel and work a flexible schedule including occasional evenings and weekends  • Computer software applications and systems sufficient to enter data and create basic business  correspondence, documents and training presentations.  
• Communication, both oral and written, in individual and group settings via phone or in person, sufficient to  motivate students and influence behavior or turn a situation around and work with colleagues in a  cooperative and respectful manner. 

Preferred Qualifications: 
• Bachelor or Masters degree in related field 
• Familiarity with higher education 
• Experience working in a two-year community and technical college setting.  
Application Procedure: Application deadline is Sunday, June 18, 2023.  
To apply, please go to: www.minnesota.edu/jobs/ Under Employment opportunities at M State, click on the link  for Faculty, professional, and administrator positions (unclassified).  

Application must include: 
• Letter of interest 
• Curriculum vitae (or resume) 
• Name and contact information for three professional references 
• College transcripts (copies are acceptable for initial application screening) 

Click "apply" to apply online

If you need accommodations to take part in the application process, please contact Human Resources at (218) 736-1512.  For more information regarding M State, refer to our website at: www.minnesota.edu. Minnesota State Community and  Technical College, a member of the Minnesota State system, is an affirmative action, equal opportunity educator and  employer. 

NOTICE: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university  business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and  consent to a motor vehicle records check.