Admissions Counselor: Online & Transfer - UMN Crookston

About the Job

A key member of the admissions team, an Admissions Counselor must be enthusiastic, highly motivated, and have the ability to articulate the values and objectives of a hands-on-experiential learning atmosphere at a small institution in order to attract, recruit, and admit students to UMN Crookston. This particular position will focus on the recruitment, processing and matriculation of online and transfer students in collaboration with the Assistant Director of Online & Transfer Recruitment.

The individual selected will represent the University to the public providing high quality service to prospective students and collaborating with members of the campus to support students and advance efforts to create a welcoming and inclusive environment. This position also requires communicating with prospective students, making presentations, promoting UMN Crookston, and screening applications. Some travel will be required in this position, including visits to community colleges, speaking to prospective students in their college classroom, meeting with college advisors, or other collaboration visits. Generally, travel occurs within the state of Minnesota over a timeframe of three weeks in the fall semester and three weeks in the spring semester. Duties will also be performed in-house on the Crookston Campus.

This is a full-time, P&A, non-exempt position. Beginning salary is $40,850, negotiable depending on qualifications. This includes an excellent benefits package including medical/dental/vision/life/LTD insurance, 403(b) retirement plan, 22 PTO days, one personal holiday in addition to the existing 11 University holidays.

Responsibilities

• Working with the Assistant Director of Online & Transfer Recruitment, develop and implement a recruitment plan tailored to specific groups of prospective students to meet short-term and long-term enrollment goals.
• Conducts student recruitment and outreach activities on and off campus, as well as virtually.
• Communicates with applicants to assist them through the application process.
• Assists in the completion of pre-admission transcript evaluation for online transfer students.
• Responsible for the daily upkeep of records in the office's Slate CRM software.
• Monitor student behavior trends and adjust recruiting plan accordingly.
• Reviews applications and makes admissions decisions based on academic requirements and program choice compatibility.
• Engages in extensive communication, including email, phone calls, Zoom calls, and other means of communication, with applicants.
• Meet individual recruitment goals and objectives.
• Anticipates and responds to the needs of guests from diverse cultures and backgrounds.
• Participates in advancing UMN Crookston's efforts to build an inclusive and respectful campus community.
• Participates in training programs to develop professionally and become fully informed about the University and recruiting strategies.
• Maintains a working knowledge of current UMN Crookston degree programs, policies, and major content.
• Collaborates with other members of the Admissions office staff to foster a positive workplace and advance the work of all staff members.
• Will work with technology, such as CRM's (Slate), and student records databases.
• Performs other duties as assigned.

Qualifications

Minimum Qualifications

• Bachelor's degree plus at least two years of relevant experience, or Master's Degree
• Effective interpersonal, verbal, and written communication skills
• Valid driver's license
• Excellent public speaking and writing skills, and strong organizational skills
• Excellent customer service skills, phone and video-conferencing etiquette
• Excellent ability to interact and serve individuals from diverse backgrounds and age groups
• Ability to work effectively within a team environment
• Ability to travel as needed, including overnight stays and occasional evening and weekend hours

Preferred Qualifications

• Experience working in college admissions, college counseling, or in related areas of higher education.
• Experience as undergraduate admissions intern, student ambassador, student life or student activities leadership experience, or student volunteer experience will be considered.
• Experience working with socioeconomically diverse populations such as non-traditional, first-generation, and low-income individuals.
• Ability to work under pressure, in a team atmosphere, and with a minimum of direct supervision.
• Familiarity with the University and the surrounding communities desired.
• Experience organizing and planning programs and public presentations.

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Scholarship
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

University of Minnesota, Crookston (UMC)

With a strong tradition of technology-enhanced teaching and learning, the University of Minnesota Crookston (UMC) serves as the U's major outpost in Northwest Minnesota. UMC provides both experiential, career-oriented degree programs as well as high-quality online programs, while connecting its teaching, research, and outreach to rural economic development and service to the region and beyond.