Restaurant Manager

Competitive pay and benefits in one of downtown Rapid City's premier restaurants!

BPK Is looking for a seasoned front of house professional to join a fine dining establishment in downtown Rapid City as a Restaurant Manager of Tally's Silver Spoon!

Located in the heart of downtown Rapid City and across the street from the historic Hotel Alex Johnson, Tally's Silver Spoon is proud to offer fresh, exciting and creative dishes to locals in Rapid City, SD and the Black Hills region and travelers alike. We specialize in modern cuisine in an upscale contemporary setting. For breakfast and lunch, we take a modern spin on the classic diner fare creating a regional "fine diner."

The ideal candidate will have 4+ years of restaurant experience with 2+ years of management and FOH leadership experience. A background in fine dining is definitely a benefit, but is not necessary.

Candidates must have a love of food, food service, and customer service.

The Restaurant Manager will assist the General Manager in not only executing daily operations, but in working on administrative and long term goals. The hired candidate will act as GM during their shifts on the floor, directly overseeing the front of house team and working with the acting chef to ensure the optimal performance of the kitchen team. The Restaurant Manager will know our company's standards for food and food service inside and out, and will ensure that their team is producing great food with friendly and efficient service to keep customers happy.

Essential Duties Include:

• Overseeing waitstaff, including hosts, servers, server assistants and bartenders and ensuring the front of house staff is performing job duties faithfully and in accordance with company standards.
• Touching base with customers to ensure guest satisfaction. Address any issues. Recommending and implementing policy to increase customer satisfaction and retention.
• Aiding in front and back of house communication. Occasionally expediting orders from the kitchen to ensure that the workflow is being managed effectively and that food continues to move through the line in a timely fashion.
• Maintaining a cash register for the restaurant and collecting server reports and payouts. Ensuring support staff are getting their deserved tips at the end of service.
• Utilizing the manager's daily communication log, leaving detailed notes on each shift including performance of team members, any equipment issues, any major incidents, and any outlining situations that may have come up.
• Assisting with scheduling FOH staff over two week intervals. Monitoring the time-off request log and making sure staff schedule requests are being addressed. Planning ahead for historically busy periods and adjusting the staffing levels accordingly.
• Ensuring that staff are trained on alcohol service and that customers are being carded in accordance with company policy and the law.
• Participating in team meetings and using your voice and your perspective to maintain standards, plan for growth, and in all ways possible, better the restaurant.

Job Requirements

• minimum 2 years management experience in a fine dining and/or high volume establishment.
• 21+ years of age.
• Legally able to work in the United States.
• Ability to work 8+hours on your feet and to lift 40 lbs.

Why this role?

Tally's Silver Spoon is a staple downtown restaurant and continues to serve the community as a daily diner and evening hot-spot. The success of Tally's allowed our team to branch out into Delmonico Grill and The Gaslight. Tally's remains the cornerstone of our operation, encompassing the kinds of food and service we provide; from fast and casual daytime fare, to detailed and intimate evening service. If you are a restaurant pro and a culinarian, we want to work with you!

Benefits include:

Medical and dental.

Paid leave.

Company wide discounts.