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Customer Service & Retail Operations Coordinator

Wahpeton, North Dakota
$34,000 - $42,000 commensurate with education and experience

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Customer Service
Job Type
Full Time

Job Details

 The NDSCS Bookstore is looking to add a Customer Service & Retail Operations Coordinator to their team.  Primary responsibilities include customer service & general merchandise management, coordination of student employee hiring and training, coordinating allied health course supplies, and assisting with store marketing and promotions. In addition, this position supports the operation of the bookstore by assisting with deposits, monthly reporting, accounts payable, textbook and store managerial functions, and providing mail services support. The successful applicant must be flexible, highly motivated, self-directed, and able to analyze and solve problems while working effectively in a team-centered atmosphere.

NDSCS offers a comprehensive benefits package that includes single or family health insurance coverage with premiums paid for by the College – with an effective date for new employees the first of the month following the date of hire. Other benefits include basic life insurance, annual and sick leave, retirement plan, tuition waiver, spouse/dependent tuition discount, and employee assistance program. Optional benefits include life, dental, and vision insurance, flexible spending accounts, and supplemental retirement plans. 

SALARY: $34,000 - $42,000 commensurate with education and experience

Required Competencies
* Must support the mission, vision, and values of NDSCS
* 2-year college degree or 4+ years of work experience in a related field
* Understanding of retail margin and markup/markdown
* Must be committed to providing excellent customer service
* Strong interpersonal, oral and written communication skills
* Proficiency in Microsoft Office Suite and general computer operations
* Must be motivated, self-directed, and able to manage multiple competing priorities
* Motivated, self-directed, and able to work effectively and professionally with students and staff in a team setting
* Valid driver’s license

Preferred Qualifications
* Business Administration, Sales/Marketing, or Retail degree
* Previous College Bookstore experience strongly desired.

Salary: $34,000 - $42,000 commensurate with education and experience

Screening begins immediately. Interested candidates click "apply now" to submit the NDSCS employment application



Join Us

We are looking for upbeat people to join our Team at NDSCS!

The strength of NDSCS is in our talented people that lead our students to their success. The identity of NDSCS is in our alumni, in the business and industry we serve, it’s embedded in our employees that live our LIFE values (Learning, Integrity, Flexibility and Excellence). We strive to exemplify these values in everything that we do and all the students we serve at NDSCS.


We offer a great benefit package with fully paid health insurance, retirement, life insurance, Employee Assistance Programs, professional development opportunities, leave benefits and others. NDSCS promotes wellness by offering gym membership at our Blikre Activities Center to all our employees and their families. To learn more about what NDSCS can offer you as an employer, click 'apply'.


Join an institution that values passion, commitment, loyalty, honesty, and happy people. Join a group of employees who watch out for one another, care for one another and go above and beyond for our students and each other. NDSCS has a rich history and a culture of continuous improvement. The select few that join our team will work and grow with us to meet our Mission, enrich our vision and lead with our LIFE values.

Company info
800 Sixth Street North
North Dakota

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