Forum Communications Printing in Fargo, ND is hiring a fulltime Receptionist. We are looking for a dynamic personality with excellent communication and computer skills to be the face of our company as our front desk receptionist. Hours are Monday - Friday from 8:00am to 5:00pm. Primary responsibilities include:
- Answer telephone, screen and direct calls
- Greet and direct walk-in guests
- Provide general administrative and clerical support including data entry
- Accurately input customer payments, vendor invoices and other information into database
- Organize and maintain file room
- Online customer support via chat
- Respond to reviews, shop details and search engine optimization through Google Business
- Enter news and updates through various social media
- Other duties as assigned by supervisor
- High school diploma or two to three years related experience and/or training; or equivalent combination of education and experience.
- Excellent verbal and written communication skills are essential.
- Excellent telephone skills and pleasant personality.
- Ability to multi-task.
- Good working knowledge of Microsoft Word, Excel and Google.
- Strong customer service skills.