Patient Accounts Representative (2@1.0 FTE)

Duluth, MN
Aug 10, 2017
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Essentia Health seeks employees who embrace our commitment to patient-and family-centered care in communities both large and small. Were looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others.
The Patient Accounts Representative (PAR) resolves a high volume of accounts before and after services are provided at hospitals and clinics throughout Essentia Health in a timely manner. The PAR is the primary contact and is responsible for responding to patient, clinical and other professional inquiries. They must provide accurate processing and billing support in addressing insurance, coding, registration and other billing questions in order to resolve patient financial responsibilities. This could occur in the office, at bedside, over the telephone or by using automated phone technology. Performs account analysis to evaluate, develop and implement an action plan to educate guarantors of their financial responsibilities. This includes collection of patient balances, payment negotiation along with directing patients to programs to assist with their medical bills. The representative demonstrates a service orientation which consistently aims at exceeding patient expectations and contributes positively to the greater working environment. This is a staff level position that requires knowledge in handling cash payments, selfpay collections and customer service skills.
Essentia Health offers competitive salary and benefits that include medical, dental, life insurance, long term disability, flex spending accounts, retirement plans, paid time off, and continuing education including tuition reimbursement.
Our Values
Quality Hospitality Respect Justice Stewardship Teamwork
Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

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