Facility Assistant

Location
Duluth, MN
Posted
Aug 11, 2017
Industry
General

Department:
01 Security Department

Schedule:
Unscheduled (Casual)

Shift:
All Shifts

Hours:
.00, As Scheduled, Req #17288

Contact Information:

  • Contact: St. Luke's Hospital of Duluth Human Resources
  • Tel: 218-249-5387
  • Fax: 218-249-6094
  • Email: recruiting@slhduluth.com
  • Address: 915 E. 1st Street, Duluth, MN 55805  Duluth,  MN  55805

Job Details:

  • High school diploma or equivalent is required
  • One (1) year relevant experience is required
  • JOB SUMMARY
      The Facility Assistant provides safe access assistance and escorts for patients, guests, and materials on St. Luke's campus. Responsible for greeting visitors and providing information as needed at designated entrances to St. Luke's campus. Responsible for assisting in the safe and efficient transportation of patients, guests, and materials. Monitors access for parking ramp vehicles and reports violations or suspicious activities to Security Officers.
  • MINIMUM QUALIFICATIONS
      Education: High School graduate or equivalent.
      Experience: One (1) year customer service experience.
      Licensure/Certification/Registration: CPR certification within ninety (90) days of hire.
    PREFERRED QUALIFICATIONS
      Education: N/A
      Experience: Two (2) or more years customer service experience. Previous patient escort or health care experience.
      Licensure/Certification/Registration: CPR certification.
    KNOWLEDGE, SKILLS AND ABILITIES
      Ability to communicate effectively, to work independently and to establish good customer relations and interpersonal skills. Ability to multi-task and do data-entry. Ability to initiate a helpful interaction with visitors entering the facility. Ability to work in changing environmental conditions, and recognize and respond to potential problems or conflicts. Ability to handle periods of varying workload; low work activity (e.g. very limited visitor activity) at times with intense visitor demands. Ability to understand and carry out oral and written instructions, and exercise sound judgment and common sense.
         
      READING - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. WRITING - Basic: Ability to write simple correspondence. SPEAKING - Basic: Ability to speak simple sentences. MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY - Basic Skills: Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations with only occasional variables.
    PHYSICAL DEMANDS AND ENVIRONMENT
      PHYSICAL DEMANDS
        Prolonged, extensive or considerable standing/walking, pushing cart or wheelchair. Ability to read, write walk, talk, see, hear, push wheelchair, transfer patients and lift up to thirty-five (35) pounds. Stand - ContinuouslyOver 2/3(5.5 - 8 hours) Walk - ContinuouslyOver 2/3(5.5 - 8 hours) Sit - Frequently1/3 to 2/3(2.5 - 5.5 hours) Use hands to finger, handle, or feel - ContinuouslyOver 2/3(5.5 - 8 hours) Reach with hands and arms - ContinuouslyOver 2/3(5.5 - 8 hours) Stoop, Squat, Kneel, or Crouch - Frequently1/3 to 2/3(2.5 - 5.5 hours) Bending-repetitive forward - Frequently1/3 to 2/3(2.5 - 5.5 hours) Talk or hear - ContinuouslyOver 2/3(5.5 - 8 hours)
      LIFTING REQUIREMENTS
        Up to 10 pounds - ContinuouslyOver 2/3(5.5 - 8 hours) Up to 25 pounds - Frequently1/3 to 2/3(2.5 - 5.5 hours) Up to 35 pounds - Occasionally Under 1/3 (1-2.5 hours)
      WORK ENVIRONMENT
        Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
         WORKING CONDITIONS
        Prolonged confinement in a small space in either a sitting or standing position. Exposure to cold or hot outside air. Small work space.

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