Nurse Clinician - Nurse on Line (0.9 D/E FTE)

Location
Duluth, MN
Posted
Aug 11, 2017
Industry
Healthcare
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Essentia Health seeks employees who embrace our commitment to patient-and family-centered care in communities both large and small. Were looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others.
The RN /Nurse Clinician for Nurse Care Line provides triage and health advice by phone to patients, consumers, and clients. The RN utilizes computerized Barton Schmitt /David Thompson evidence based triage protocols to assist in assessing patients symptoms to arrive at a patient disposition. The RN also receives requests for information on medical conditions, medications, diagnostic tests, and prescription refills. All calls are documented electronically in real time. In addition, the RN responsibilities include processing prescription refill requests received from pharmacies and patients, utilizing the Essentia Health Primary Care Refill Protocol. The RN will assist with the coordination of patient transfers from referring facilities calling in to the Essentia Health STAT Doc line. The RN may also participate in Transitional Care Calls to patients who have been discharged from an Essentia Health hospital. Position requires excellent written and oral communication, the ability to adapt in an environment where the nature of patient inquiries is unpredictable, and excellent critical thinking and problem solving skills. The RN works with ambulatory computer software systems. This position requires high level of customer service skills to establish and enhance positive relationships with patients, co-workers, and other healthcare team members. The Nurse Care Line RN/Nurse Clinician supports Essentia Health East, Central and West regions.
Essentia Health offers competitive salary and benefits that include medical, dental, life insurance, long term disability, flex spending accounts, retirement plans, paid time off, and continuing education including tuition reimbursement.
Our Values
Quality Hospitality Respect Justice Stewardship Teamwork
Essentia Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, or protected Veteran Status.

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