Training, Development, & Onboarding Specialist

Glenwood, Minnesota (US)
Salary DOE
Mar 08, 2018

Summary: Plans, coordinates, and directs training and staff development programs for organization.  Develops and administers onboarding and mentoring program by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Conducts needs analysis studies and confers with managers and supervisors to determine training needs.

  • Compiles data and analyzes past and current year training requirements to prepare budgets and justify funds requested.

  • Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.

  • Selects appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training.

  • Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.

  • Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employees' orientation, on-the-job training, sales techniques, health and safety practices, management development, and adaptations to changes in policies, procedures, and technologies.

  • Researches and selects outside consultants and trainers to conduct training in specific topics.

  • Maintains records and prepares statistical reports to evaluate performance of instructors and monitor progress of trainees.

  • Coordinates established training courses with technical and professional courses offered by community schools.

  • Screens, tests, counsels, and recommends employees for participation in internal or external educational and training programs.

  • Drafts applications and proposals to submit to fund granting authorities such as government and foundations.

  • Develop and implement programs to help improve the employee experience.

  • Communicate company and position details to new hires before their start date, gathering necessary paperwork and scheduling first days.

  • Onboard new hires and train them in our policies and procedures.

  • Ensure new hires have technical assistance to properly set up their hardware and software.

  • Develops a mentoring program to advise, teach and guide employees during onboarding.

Supervisory Responsibilities: Directly supervises four employees in the Training Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s degree in human resources, industrial relations, business or a related field.  An equivalent combination of education and experience may be substituted.


Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.


Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.


Computer Skills: To perform this job successfully, an individual should have knowledge of Human Resource systems; Internet software; Payroll systems; Spreadsheet software and Word Processing software.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mainly works in an office setting; may occasionally travel to other office locations.  The noise level in the office work environment is usually moderate.  May occasionally work long hours.

HAZARDS: Possible exposure to irate or irrational former employees or job applicants. 

*Each employee should be aware that changes in the job description could occur at any time.  Also, this job description is not to be considered or construed to be a contract of employment.

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