General Application - Application Engineer Technician

Thief River Falls, MN
Join our team!
Feb 15, 2018
Job Type
Full Time
Digi-Key History
Digi-Key is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, Digi-Key has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.


Position Overview

Apply practical knowledge of state-of-the-art electronic devices, as assigned, to any of the Applications Engineering department functions including Technical Support, Demand Creation, Voice of the Engineer, and more. This may consist of answering technical questions, designing, assembling, testing circuits, writing online technical content, or more that requires academic technical competence .

Must be able to...
  • Demonstrate technical competence/prowess in electrical engineering technology as measured by ability to answer general technical questions of the following nature: part number ambiguities, associated tool compatibility, general suitability for use questions, suppliers we carry, part categorization, cross references, web site navigation, and more from all sources, mediums, and tools
  • Maintain ethical integrity when answering questions such as notifying the customer when speculating on an answer
  • Document technical support incidents per department standards
  • Author technical content describing electronic devices and associated parts
  • Cultivate goodwill with both customers and suppliers
Other typical tasks may also include...
  • Learning various technologies, suppliers, or department functions
  • Design electronic & electrical hardware, firmware, software, mechanical components, and combinations thereof
  • Committing to continuous product knowledge improvement
  • Escalating to others when uncertain of the proper answer or protocol
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

Required Knowledge, Skills and Experience
Minimum/Essential Qualifications:
  • Associate's degree or higher
  • Demonstrable thorough knowledge and understanding of basic electronic devices
  • Able to perform repetitive hand, wrist and arm motion
  • Able to sit in front of a computer for a minimum of two hours before taking breaks or lunches
  • Able to work independently or collaboratively and maintain a positive attitude
  • Generally spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
  • Generally spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
  • Ability to operate computer workstation hardware and software
  • Ability to use & operate equipment i.e. ladders, soldering iron & various hand tools
  • Ability to lift up to 50lbs
Preferred Qualifications/Selection Criteria:
  • Advanced degree in engineering technology
  • Exposure to the electronics distribution industry

Digi-Key offers outstanding benefits; including outstanding - employee centric health plan at little or no cost to the employee, a dental plan, a cafeteria/flexible spending plan, employer paid life insurance worth 3x salary, long-term disability plans, a competitive 401k contribution match, and a profit sharing contribution opportunity annually. We also offer career growth opportunities for employees that choose to continue their personal development. Digi-Key is a family-oriented culture, grounded in small town values and quality of life. Employees have a passion for working hard and helping each other along the way. Access our career page for additional information on our benefits.

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