What’s the opportunity?
As an Operations Representative, you will ensure operational excellence by supporting both internal and external customers. The main focus of this position is to assist with managing carrier information and ensuring the accuracy of load information within our customized software systems. You will track and trace our shipments, make appointments, and communicate to ensure on-time departures/arrivals. You will also provide customer service to our carriers and customers on a daily basis.
As an Operations Representative for C.H. Robinson, you will be enrolled in a 90-day virtual onboarding program which will start your knowledge of C.H. Robinson and our industry and ensure your proficiency in our systems and process. This training will include elements that will make you confident and skilled as you perform your job. You will come out of this experience ready to be a part of the success of C.H. Robinson and a high performing member of our team.
What will you be doing?
- Customer/Carrier/Supplier follow-up
- Answer incoming calls
- Schedule appointments
- Provide shipment information
- Audit load information
- Complete customer/carrier/supplier requests
- Tracking and tracing
- Data Entry
What are we looking for?
- Effective communication skills
- Attention to detail and accuracy
- Ability to prioritize, multitask and manage time effectively
- Excellent systems knowledge: MS Office and internet
- High School Diploma or Equivalent
We offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.
About C.H. Robinson
C.H. Robinson—accelerating careers with immense opportunities and professional growth within the global supply chain industry. Start here. Accelerate here.
Every individual working at C.H. Robinson is integral to the success of our customers and our company. C.H. Robinson is a Fortune 500, global company that values teamwork, initiative, accountability, and integrity from its employees. We work globally and innovate daily to enhance and execute supply chains that move goods around the world. The fast pace of the logistics industry translates into a high-energy and collaborative workplace environment. We are empowered to make decisions, help our customers grow, and accelerate our careers.
No matter the product being shipped or from which corner of the globe, C.H. Robinson can help make it happen—quickly, securely, and reliably. Through personal connections and solid relationships, our employees use their in-depth knowledge, robust tools, and global network to help customers reach their goals quickly. Whether shipping by plane, rail, ship, or truck, C.H. Robinson has the knowledge, flexibility, and dedication to delivering the goods that make our world go ‘round.
Join the 12,000 employees worldwide who are accelerating their careers at C.H. Robinson.
Equal Opportunity Employer
C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran