Registered Nurse - Nurse Online (0.8 FTE)

Duluth, MN
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Feb 23, 2018
Job Type
Building Location: Business Service Center

Department: 14220 Essentia Nurse Care Line

Job Description: The RN /Nurse Clinician for Nurse Care Line provides triage and health advice by phone to patients, consumers, and clients. The RN utilizes computerized Barton Schmitt /David Thompson evidence based triage protocols to assist in assessing patients' symptoms to arrive at a patient disposition. The RN also receives requests for information on medical conditions, medications, diagnostic tests, and prescription refills. All calls are documented electronically in real time. In addition, the RN responsibilities include processing prescription refill requests received from pharmacies and patients, utilizing the Essentia Health Primary Care Refill Protocol. The RN will assist with the coordination of patient transfers from referring facilities calling in to the Essentia Health STAT Doc line. The RN may also participate in Transitional Care Calls to patients who have been discharged from an Essentia Health hospital. Position requires excellent written and oral communication, the ability to adapt in an environment where the nature of patient inquiries is unpredictable, and excellent critical thinking and problem solving skills. The RN works with ambulatory computer software systems. This position requires high level of customer service skills to establish and enhance positive relationships with patients, co-workers, and other healthcare team members. The Nurse Care Line RN/Nurse Clinician supports Essentia Health East, Central and West regions.

Education Qualifications:
  • Graduate of an accredited school of nursing.
  • Solid computer skills, including proficiency in keyboarding/typing.
  • Recent triage experience using medical protocols/guidelines preferred.
  • Experience using electronic medical documentation systems preferred.

  • Current Registered Nurse license in the state of Minnesota.
  • Ability to obtain a RN license in Wisconsin and North Dakota as required, within 3 months of hire.

FTE: 0.8

Shift Rotation: Day/Eve Rotation (United States of America)

Shift Start Time: Varies

Shift End Time: Varies

Weekends: Yes

Holidays: Yes

Call Obligation: No


Union Posting Deadline:

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