Customer Service

Location
Jamestown, North Dakota
Salary
Salary depends upon skills and qualifications.
Posted
Feb 24, 2018
Industry
Retail
Job Type
Long-Term
Hours
Part Time

The UPS Store located in Jamestown, North Dakota has an immediate opening for a part-time Customer Service position.   The hours required are 11am to 3pm, Tuesday, Wednesday, Friday, and every other Saturday.   The UPS Store's customer service tasks include servicing walk-in customers, processing shipping transactions, packing a wide variety of items for shipping, communicating with shipping and print customers, taking print orders, providing on-demand print and copy services, and answering phone calls and emails.

Ideal candidate for this position has a high school diploma, positive attitude, strong computer skills, professional appearance, able to work at a fast-pace for long periods of time, must be able to tolerate frequent lifting, and working under pressure to complete demanding tasks and meet deadlines. 

Duties and responsibilities associated with this position: -- Complete tasks independently in a quick turn environment -- Follow and understand quality guidelines -- Interpret a variety of written or spoken instructions  -- Deliver outstanding customer service to walk-in customers and telephone inquiries -- Takes ownership of the customer's shipping and printing problems and offer solutions.