Assistant Property Manager
Assistant Property Manager
We are seeking a bright, talented, self-motivated, full time Assistant Property Manager who would enjoy the small office setting at a luxury rental property in Duluth as a full time Assistant Property Manager.
The primary responsibilities of the Assistant Property Manager are to assist in directing the operations, resident retention, budgeting, leasing, training, collections and other objectives for the property.
The ideal candidate will have a college education and previous experience within the real estate field as an assistant property manager or leasing specialist. Must be friendly, professional and have excellent customer service skills. Candidate to be computer-literate, and proficient in Microsoft Office applications. Strong verbal and written skills are a must. Position will include some weekend and evening hours.
Responsibilities and Duties
Assist in directing operations, resident retention, budgeting, lease renewals, leasing, training and other objectives for the property.
Answer and respond to daily e-mails and phone calls in a prompt manner (same day response).
Complete rent deposits in a timely
Enter leasing unit information; assign work to additional office staff.
At all times, ensure resident and guest compliance with the terms and conditions of leases, property rules, and regulations
Prepare, review, and execute leases with new and returning residents
Accurately track leasing; submitting reports as needed.
Assist residents with maintenance requests and forward to maintenance department.
Oversee resident accounts, making sure that amounts are correctly charged and
Assist with summer turn inspections and security deposit refunds.
Schedule tours and set up appointments for prospective re
Assist with set-up/ break-down of business meetings- preparing any documentation requested.
Collaborate with Leasing Specialist in monitoring and evaluating RA's.
Coordinate training sessions on leasing, sales, and tour expectations with all office staff
Attend all RA meetings
Attend and participate in company approved continuing education
Coordinate initial check-in procedures and move in checklists.
Oversee and supervise caretaker teams, to Include review of cleaning standards, ground work and snow removal activity.
Conduct bookkeeping and manage accounts receivable and billing.
Assist in creating and updating property budgets
Any other assigned tasks.
Qualifications and Skills
Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
Demonstrate an ability to support and contribute to community team.
Demonstrate strong oral and written communication skills.
Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
Must possess a positive attitude
Participate in training in order to comply with new or existing laws.
Ability to work a flexible schedule, including evenings and weekends.
Minimum two (2) years experience in previous relevant customer service.
Comply with expectations as demonstrated in the employee handbook.
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Medical and dental available