Senior Systems Analyst 300168

Fargo, ND
Join our team!
Mar 05, 2018
Job Type
Full Time
Job Summary

The Systems Analyst supports the technical needs of the various lines of business within the organization using analytical, problem solving, planning, and organizational skills. This position takes ownership of assigned systems and acts as the technical liaison between Information Technology (IT) and the business area(s) on IT projects and initiatives.

Key Performance Indicators
  • Knowledge of IT systems and software development life cycle
  • Performs analysis and troubleshooting of a technical nature
  • Strong understanding of the workings of IT systems and applications

Essential Functions

Key Duties/Responsibilities/Accountabilities
  • Applies problem solving and analytical skills to identify and troubleshoot technical production issues.
  • Documents and tests modification to new or existing applications (EDI, Noridian's External Portal, IVR, Document Management System, website technology, etc.)
  • Determines and implements best solution to resolve production issues in a timely manner.
  • Under guidance, performs system configuration on assigned systems.
  • Develops and continually improves the organization's systems and business processes.
  • Conducts system health checks and basic testing.
  • Creates documentation in each instance to ensure consistency in plans and communications.
  • Acts as a technical liaison between the business functions and various IT staff and vendors.
  • Supports and coordinates testing activities on IT related initiatives.
  • Independently performs system configuration on assigned systems.
  • Focuses on the organization's applications (EDI, Noridian's External Portal, IVR, Document Management System, website technology, etc.) which are vital applications within the organization and other business portfolios.
  • Responsible for product ownership, stability, functionality, growth, and planning.
  • Coordinates, project manages, and prioritizes activities and communication on the project.
  • Acts as a liaison and leader to various stakeholders on underlying technology such as LifeRay, Java, .net, Database technologies, and information management.
  • Possesses an organizational understanding across all lines of business and applies this understanding to each project, problem, or assigned task.
  • Identifies opportunities and implements process improvement at a cross-departmental level.
  • Provides technical expertise in project requirements, solution design, and testing.
  • Coordinates system releases, fixes, or enhancements and validates functionality.
  • Creates and executes test plans.
  • Provides technical analysis, design, and modification of broad/complex computer systems and applications such as EDI, Noridian's External Portal, IVR, Document Management System, website technology, etc.
  • Provides the technical foundation for a variety of operations and helps to identify and implement information system solutions that support efficient, effective work.
  • Provides project leadership and supervision, directs and integrates the work of others (business and technical personnel), and serves as the point person on systems functionality.
  • Identifies options for potential solutions and assesses them for both technical and business suitability.
  • Performs requirements gathering and translating into development specifications.
  • Performs problem analysis and complex diagnosis of problems to resolve system or application issues.
  • Provides solutions within area of responsibility and/or through consulting with IT team members.
  • Develops project plans, organizes and leads project teams, monitors progress, and evaluates effectiveness.
  • Plans Systems Development work in response to planned changes in infrastructure and vendor application support. Reconciles vendor driven enhancements with user requested improvements to determine appropriate level of vendor versus in-house work necessary to meet user needs.
  • Manages application life cycles by using key needs and upgrades timelines to recommend and schedule projects.

Non-Essential Duties and Functions

• Other duties as assigned.



Minimum Qualifications:
  • Bachelor's degree and 7 years' IT experience OR Associate's technical degree in IT or related field and 10 years' systems experience
  • Intermediate understanding of IT systems, platforms and data flow
  • Strong written and oral communication skills
  • Advanced technical, analytical, problem solving, and documentation skills
  • Advanced organizational and planning skills
  • Ability to perform project management for multiple active projects
  • Ability to identify process improvement opportunities across multiple departments

Preferred Qualifications:

Above requirements and the following:

• 7 years' experience in IT

Environment and Cognitive/Physical Demands
  • Office Environment
  • Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
  • Requires prolonged sitting and telephone usage
  • Requires the use of office equipment such as computer terminals, telephones, copiers and printers
  • Infrequent lifting up to 15 pounds
  • Infrequent stooping
  • Click here to enter text as bullet points.

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to, Segregation of Duties Principles, HIPAA Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules and regulations.

Other Information

Job Posting Policy 6.05

New employees with Noridian Healthcare Solutions will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside your department, you must attain a minimum of six months of service before you can apply.

Equal Employment Opportunity
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email

This job posting will be closed 3/14/2018 at 8:00AM CST. No further applications will be considered.

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