Seasonal Guest Services

Location
Fargo, North Dakota
Salary
Hourly wage based upon experience.
Posted
Mar 06, 2018
Hours
Part Time

Summary:

The Guest Services staff assist in the daily operations of the Red River Zoo.

 

Essential Functions & Responsibilities:

Admissions

Create a lasting impression on guests upon entry and exit of the zoo.

Educate guests about conservation, SAFE, animals in general, and animal welfare.

Answer phone calls and direct calls to appropriate parties or take messages.

Assist guests in the conducting of transactions.

Maintain a safe and clean environment for guests to enjoy.

Carousel:

Create a lasting impression on guests throughout their carousel experience.

Educate guests about conservation, SAFE, animals in general, and animal welfare.

Maintain a safe and clean atmosphere for guests to enjoy.

Assist guests in the conducting of transactions.

 

Concessions Stand:

Safely prepare and serve food to guests.

Educate guests about conservation, SAFE, animals in general, and animal welfare.

Assist guests in the conducting of transactions.

Maintain a safe and clean environment for yourself and guests.

Shelf stocking, and product quality maintenance.

 

Competencies:

Communication Proficiency

Time Management

Collaboration Skills

Personal Effectiveness/Credibility

Flexibility

Technical Capacity

Stress Management/Composure

Guest education and interaction

 

Required Education and Experience:

Applicants must be at least 16 years of age.

 

Position Type and Expected Hours of Work:

This is a part-time seasonal position where hours will vary based upon the staffing needs of the zoo.

We have many events throughout the season with varying time frames. Our season runs

from 4/22/18 to 1/1/19.