Mortgage Loan Processor

Minnetonka, MN
Join our team!
Mar 28, 2018
Job Type
Full Time
Position Summary:

The Mortgage Loan Processor is responsible for understanding and processing of real estate products and processes, to include all steps in both purchase and refinance of FHA, VA, Conventional, ARM loans, and other government loans specific to their location. To meet market demands, we expect completion of the loan process within 30 days.

This position is responsible for understanding the real estate process and products to include investor requirements and product requirements. Areas include:
  • Process applications
  • Customer/Realtor/LO correspondences & communications
  • Loan product knowledge
  • Product system knowledge

Essential Responsibilities:

Job Function Number 1: Process Applications (40%)
  • Verify property characteristics (property taxes, USPS address, etc.).
  • Order, review, and request documentation per AUS findings or Investor requirements.
  • Order, review, comply with appraisal, title, and flood certificate requirements.
  • Order case numbers, pa addendums, specific certificates/water tests as needed.
  • Review and address electronic and traditional mail as received.
  • Review tracking reports daily for document follow-up.
  • Run processing compliance checks as required to verify loan and data accuracy.
  • Submit credit files to underwriting. Also, immediate condition follow up is critical.
  • Coordinate documents with the Closing Department to insure accurate closings.
  • Address post-closing conditions within the required time frame.

Job Function Number 2: Customer/Realtor/LO correspondence & communication (20%)
  • Maintain customer and realtor contact as necessary.
  • Clear outstanding conditions on exception report.
  • Document any communications with vendors, realtors, and customers.

Job Function Number 3: Loan Product Knowledge (20%)
  • Maintain thorough knowledge on all mortgage products as well as all product lines offered by Alerus Financial.
  • Keep informed of all processing changes made by the secondary market.
  • Manage all processes in the R&R database as necessary.

Job Function Number 4: System Knowledge (10%)
  • Maintain knowledge of Encompass (including LP/FNMA interface) to effectively perform daily work processes and answer customer questions.
  • Maintain knowledge of other bank applications as necessary.

Job Function Number 5: Cross Training (10%)
  • Pursue cross training of other integral parts of team



  • High school graduate or equivalent.
  • Minimum of 2 years mortgage loan processing experience.
  • Ability to work well under pressure.
  • Typing skills with a high degree of speed and accuracy.
  • Basic computer skills and experience.
  • Excellent verbal and written communication skills.

  • Self-motivated.
  • Highly organized and excellent time management skills.
  • Strong attention to great detail.
  • Patient.
  • Ability to get along with others in a team environment.
  • Professional appearance.
  • Positive attitude.

  • Sitting extended periods of time at a desk.
  • Extended time is spent reviewing documents, both actual papers or electronic.
  • Must be able to access the community copier/scanner/printer.
  • Periodically, large paper files need to be moved.

Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP

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