PHS is seeking a qualified individual to join our World Class Team as an Administrator.
The successful candidate will have high ethical standards, sound judgment, excellent communication and leadership skills and a desire to make a difference. Responsibilities include planning, developing, organizing, implementing, evaluating and directing the operations of the Care Center.
The applicant must possess a current Minnesota Nursing Home Administrator license.
A comprehensive benefits package is available.
The primary purpose of your job position is to conduct the ongoing business of the care center in accordance with current federal, state, and local standards, guidelines, and regulations that govern long‑term care facilities to assure that the resident's highest quality of life and level of care is maintained. Responsible for all business operations, including management of the assets of the care center; hiring, training, promotion, discipline and termination of employees; and for establishing and maintaining the business organization and structure to efficiently conduct the management functions of the care center. Plan for and administer programs providing service in accordance with the care center's stated mission and purpose in such a manner that optimum results are achieved in relation to the resources of the care center.
- Adhere toSt. Francis Health Services' Mission and Core Values while conducting company business.
- Serve on, participate in, and attend various committees as appointed by the supervisor.
- Comply with laws, regulatory codes and governing entities' policies.
- Plan, develop, organize, implement, evaluate, and direct the care center's programs and activities.
- Develop and maintain written policies and procedures that govern the operation of the care center.
- Assist department directors in the development and use of departmental policies and procedures, and establish a rapport in and among departments so that each can realize the importance of team work.
- Review the care center's policies and procedures periodically and make changes as necessary to assure continued compliance with current regulations (e.g., ADA, ergonomics, air quality, etc.).
- Interpret the care center's policies and procedures to employees, residents, family members, visitors, government agencies, etc., as necessary.
- Ensure that public information (policy manuals, etc.) describing the services provided in the care center is accurate and fully descriptive.
- Ensure that all employees, residents, visitors, and the general public follow established policies and procedures.
- Assume the administrative authority, responsibility and accountability of directing the activities and programs of the care center.
- Represent the care center with outside agencies, including governmental agencies and third party payers, or provide an authorized representative of the care center when unable to attend such meetings.
- Make written and oral reports/recommendations to the governing board concerning the operation of the care center as directed.
- Assist the Infection Control Coordinator, and/or Committee, in identifying, evaluating, and classifying routine and job‑related functions to ensure that tasks involving potential exposure to blood/body fluids are properly identified and recorded.
- Make routine inspections of the care center to assure that established policies and procedures are being implemented and followed.
- Participate in care center surveys (inspections) made by authorized government agencies.
- Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board.
- Maintain an adequate liaison with families and residents.
- Maintain a good public relations program that serves the best interest of the care center and community alike.
- Delegate a responsible staff member to be “in charge” and act in your behalf when you are absent from the care center and assure that employees, residents and family members are informed when someone else is in charge of the care center.
- Participates in all organizations' required functions, health care related and community activities.
- Provide written/oral reports of various committee meetings of the care center (i.e., Infection Control, Safety, Quality Assurance & Assessment, etc.) to the governing board as directed or as may become necessary.
- Assist the Quality Improvement Committee in developing and implementing appropriate plans of action to correct identified quality deficiencies.
- Evaluate and implement recommendations from the care center's committees as necessary.
Communication to the Advisory Committee Members
- The administrator will provide information to present and engage the Advisory Committee Members in discussion the topics on the following list (not intended to be all inclusive):
- Employee Engagement Surveys
- Resident Satisfaction Surveys
- MDH Satisfaction of Life Surveys
- EEOC Complaints
- Employee Licensing Complaints to Licensing Board
- DHS Employee Scholarship Awards
- Major Addition Projects
- Moratorium Exception Projects
- MDH Survey Results
- Operational Updates
- Quality Indicator Reports
- In addition, the administrator will:
- Make the committee aware of special events, relevant trends, material external and internal changes.
- Submit required monitoring data in a timely, accurate and understandable fashion.
- Marshal as many staff and external points of view, issues and options as needed for fully informed board discussion.
- Present information in a form that is understandable and of reasonable length.
Communication to the Governance Board of Trustees
- The Administrator shall not perform, allow or cause to be performed any act which is unlawful, insufficient to meet commonly accepted business and professional ethics for the “prudent person” test, in violation of funding source requirements or regulatory bodies, or contrary to explicit board constraints on administrator authority.
- Should a situation arise wherein the administrator deems it unwise to comply with a board policy, he/she will inform the Regional Director.
- The administrator will provide information and counsel to the board via the Regional Director or as directed by him/her, including but not limited to:
- Make the board aware of special events, relevant trends, material external and internal changes and the assumptions upon which any board policy has previously been established.
- Submit required monitoring data in a timely, accurate and understandable fashion, directly addressing provisions of the board governance policy being monitored.
- Marshal as many staff and external points of view, issues and options as needed for fully informed board choices.
- Present information in a form that is understandable and of reasonable length.
- Make available to the Regional Director information/data needed to present the following list (not intended to be all inclusive) of topics to the governance board:
- Bad Debt Write Off
- Supervisor Staff Change
- Employee Employment Opportunity Commission Complaints
- Employee Licensing Complaints to Licensing Boards
- Office of Healthcare Care Center Complaints
- DHS Employee Scholarship Awards
- Care Center Expenses over $10,000
- Grant Applications
- Operational Updates
- Quality Indicator Reports
- Strategic Planning
Resident/Tenant Care Responsibilities:
- Does not disclose resident/tenant's protected health information and promptly report suspected or known violations of such disclosure to the supervisor.
- Ensure that all residents receive care in a manner and in an environment that maintains or enhances their quality of life without abridging the safety and rights of other residents.
- Ensure that each resident receives the necessary nursing, medical, psychosocial & spiritual services to attain and maintain the highest possible mental and physical functional status, as defined by the comprehensive assessment and care plan.
- Maximize resident care outcomes.
- Ensure that the resident's rights to fair and equitable treatment, self‑determination, individuality, privacy, property and civil rights, including the right to wage complaints, are well established and maintained at all times.
- Discuss resident complaints and grievances with resident and family as appropriate.
- Assist in establishing and implementing a Resident/Group Council.
- Ensure that policies governing a timely notice for resident discharges and room or roommate changes are strictly followed by all personnel.
- Ensure that resident funds maintained by the care center are managed in accordance with current federal and state regulations and that appropriate accounting records are maintained.
- Report all complaints and grievances, according to company policies and procedures, which are made by the resident/tenant, family, or visitors and make a written/oral report to the Regional Director indicating what action(s) were taken to resolve the complaint or grievance.
- Review departmental complaints and grievances from personnel and make written reports to the Regional Director of action(s) taken. Follow care center's established procedures.
- Recruit, interview, and select personnel for the department.
- Determine departmental staffing requirements and sufficient number of personnel necessary to meet the department's needs.
- Schedule department work hours (including vacation and holiday schedules), personnel and work assignments.
- Counsel/discipline department personnel as necessary.
- Terminate employment of personnel when necessary, documenting and coordinating such actions with HR/supervisor.
- Conduct departmental performance evaluations in accordance with the care center's policy and procedures.
- Recruit and select competent department directors, supervisors, consultants and other auxiliary personnel.
- Delegate administrative authority, responsibility, and accountability to other staff personnel as deemed necessary to perform their assigned duties.
- Ensure that appropriate identification documents are presented prior to the employment of personnel and that appropriate documentation is filed in the employee's personnel record in accordance with current regulations mandating such documentation.
- Ensure that appropriate policies and procedures are followed when conducting background checks and when providing information to the Nurse Aide Registry.
- Develop and maintain written job descriptions for each staff position in accordance with the Americans with Disabilities Act, OSHA, and other pertinent laws governing job positions.
- Assist department directors in the implementation of performance evaluations.
- Consult with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services.
- Ensure that an adequate number of appropriately trained professional and auxiliary personnel are hired and are on duty at all times to meet the needs of the residents.
- Determine the appropriate compensation, training, supervising, disciplining and terminating of personnel.
- Assist in standardizing the methods in which work will be accomplished.
- Review and check competence of work force and make necessary adjustments/corrections as required or that may become necessary.
- Ensure that disciplinary action is administered fairly and without regard to veteran status, uniform service member status, race, color, religion, creed, sex, national origin, age, physical or mental disability, sexual orientation, marital status, genetic information or any other protected class under federal, state, or local law.
- Maintain an excellent working relationship with the medical profession and other health related facilities and organizations through formal working and transfer agreements.
- Ensure eligible participants are enrolled into benefit plans offered by care center or have signed a waiver form. Ensure required plan documents are distributed to participants in accordance with policy and procedure and/or as instructed by the Corporate Office.
- Monitor Worker's Compensation claims; assure First Reports of Injury are submitted to the Insurance Company in a timely manner.
- Follow established safety and ergonomic regulations, policies and procedures including using proper work methods (i.e. lifting techniques, repetitive tasks, and the use of safety equipment and supplies) to prevent work-related injuries and illnesses.
- Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids or hazardous chemicals.
- Follow care center's established policies governing safety data sheets (SDS) and the handling of hazardous chemicals. Ensure that hazardous chemicals are labeled. Report missing/illegible labels and SDSs to the appropriate supervisor.
- Report unsafe work conditions and potential hazards immediately to the supervisor.
- Know exact location of emergency equipment (e.g., alarms and fire extinguishers).
- Participate in fire safety and disaster preparedness drills.
- Ensure that all care center personnel, residents, visitors, etc., follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
- Ensure that the building and grounds are maintained in good repair.
- Review accident/incident reports and establish an effective accident prevention program.
- Ensure that all care center personnel follow established regulations governing the use of labels and SDSs for hazardous chemicals.
- Ensure that care center procedure manuals identify safety precautions and equipment to use when performing tasks that could cause bodily injury.
- Ensure that care center personnel follow established ergonomics policies and procedures (e.g., a back brace and/or a mechanical lifter is used when lifting or moving heavy objects).
- Ensure that all care center personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals participate in an in‑service training program prior to performing such tasks.
- Assist the Environmental Services Director in developing and implementing waste disposal policies and procedures.
- Ensure that personnel follow established policies governing the use/disposal of personal protective equipment and disposal of infectious wastes.
- Comply with local, state and federal laws, regulations, and statutes associated with position.
- Authorize the purchase of major equipment/supplies in accordance with established purchasing policies and procedures.
- Ensure that the care center is maintained in a clean and safe manner for resident comfort and convenience by assuring that necessary equipment and supplies are maintained to perform such duties/services.
- Ensure that adequate supplies and equipment are on hand to meet the day‑to‑day operational needs of the care center and residents.
- Be a good steward by using supplies and resources entrusted to you in an efficient manner.
- Ensure financial viability in order to provide services needed by residents.
- Prepare an annual operating budget for approval by the governing board and allocate the resources to carry out programs and activities of the care center.
- Prepare an ongoing capital improvement list to incorporate into the Capital Budget as appropriate.
- Assist in the establishment and maintenance of an adequate accounting system that reflects the operating cost of the care center.
- Review/analyze monthly financial statements and provide information to the advisory board as directed.
- Ensure that adequate financial records and cost reports are submitted to appropriate government agencies as required by current regulations.
- Keep abreast of the economic condition/situation and make adjustments as necessary to assure the continued ability to provide quality care.
- Attend and participate in mandatory company in-service training.
- Attend and participate in workshops, seminars, etc., to keep abreast of current changes applicable to the industry, as directed by the supervisor.
- Represent the care center at and participate in top level meetings.
- Attends and participates in continuing educational programs.
- Assist department directors in the planning, conducting, and scheduling of in‑service training classes, on‑the‑job training and orientation programs to assure that current material and programs are continuously provided.
- Meet with department directors on a regularly scheduled basis, and conduct/participate in in‑service classes and supervisory level training programs.
- Attend and participate in workshops, seminars, etc., to maintain a professional status.
- Assist the Director of Nursing Services in developing and revising the Nurses' Aide Training Program and curriculum used by the care center. Submit to appropriate state agency for approval when appropriate.
- Assist in establishing a clinical practice program for Nurses' Aides in training.
- Ensure that all personnel attend and participate in annual OSHA and CDC in‑service training programs for hazard communication, TB management, and blood borne pathogens standard.
- Schedule and participate in departmental meetings.
- Serve as liaison to the advisory board, medical staff, and other professional and supervisory staff.
Education and Experience:
- A Bachelor's Degree is necessary. A degree in Public Health Administration or Business Administration, or a health related degree is preferred but not required.
- Must possess a current, unencumbered Nursing Home Administrator's license or meet the licensure requirements of this State.
- Must have, as a minimum, three (3) years' experience in a supervisory capacity in a hospital or long‑term care center.
- Must be able to read, write, speak, and understand the English language while conducting company business.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Must be willing to work beyond normal working hours, on weekends and on other shifts/days, when necessary.
- Must possess the ability to deal tactfully with personnel, residents/tenants, family members, visitors, government agencies/personnel and the general public.
- Must possess effective verbal and written communication skills and be able to follow oral and written instructions.
- Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents/tenants on whatever maturity level they are currently functioning.
- Must possess the willingness to work harmoniously with other personnel.
- Must adhere to the Corporate Compliance Program Code of Conduct.
- Must adhere to company policies and procedures.
- Must respect the resident/tenant's privacy and personal property. Knock before entering resident/tenant room/home.
- Must maintain confidentiality of company and employee information at all times.
- Ensure that the resident/tenant's rights to fair and equitable treatment, self‑determination, individuality, privacy, property and civil rights, including the right to wage complaints, are maintained at all times.
- Must exercise excellent time management skills.
- Must not pose a direct threat to the health or safety of other individuals in the workplace.
- Knowledge of implications of health care, governmental and legal factors for the long term health care industry; skill of relating those factors to services provided by SFHS and Affiliates.
- Knowledge of federal and state standards and regulations which govern the operation of long term care facilities, including: Life Safety Codes; OSHA; nursing boards/nursing practice; long term care reimbursement systems including the Quality Add-on component and the Performance Based Funding process; the Minimum Data Set; the CMS quality indicators and the Moratorium Exception Project process.
- Knowledge of nursing processes/procedures; knowledge of costs associated with different levels of patient care.
- Knowledge of the organization structure, reporting relationships, products and services of SFHS and Affiliates.
- Ability to organize, prioritize, and complete activities consistent with one's personal and organizational needs to maximize the total time available.
- Ability to assess, analyze and evaluate resident care and nursing services and issues.
- Skill in developing group cohesiveness and effectiveness in small groups.
- Skill in selecting a course of action, considering appropriate variables and possible risks, in order to solve a specific problem.
- Skill in dealing with complex problems, issues, and opportunities in which (1) many problems exist simultaneously; (2) these problems all compete for immediate attention; and (3) the issues are inter-related.
- Skill of preparing and presenting written materials such as correspondence and reports to meet purpose and audience.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the care center.
- Ability to collaborate with others to arrive at a conclusion utilizing compromise, persuasion and rationale; ability to promote department and care center teamwork.
- Ability to introduce both self and ideas, using knowledge and observation of the perspective of the audience so that they understand and accept ideas/concepts presented as credible.
- Skill of developing and maintaining positive working relationships with SFHS care center employees and business associates; ability to respond with a sense of urgency to care center's needs.
- Must possess the ability to plan, organize, develop, implement, and interpret the goals, objectives, policies, procedures, etc., of the Quality Improvement & Assessment Program that are necessary for providing skilled nursing care center resident care and safety.
- Must be knowledgeable of reimbursement regulations and nursing practices and procedures, as well as laws, regulations, and guidelines pertaining to long‑term care administration.
- Must possess the ability to supervise other personnel.
- Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care and maintaining a sound operation.
- Must be thoroughly familiar with laws, regulations, and guidelines governing personnel administration.
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
- Must be able to maintain good personnel relations and employee morale.
- Must be able to read and interpret financial records, reports, etc.
- Must be able to communicate policies, procedures, regulations, reports, etc., to personnel, residents, family members, visitors, and government agencies/personnel.
- Must possess good communication skills, including public speaking.
- Must possess excellent and demonstrated leadership skills.
- Must be knowledgeable of computer systems, system applications; specifically Word, Excel, Power Point and Outlook, and other office equipment.
- Ability to frequently travel to various SFHS subsidiary sites throughout the State with the ability to stay overnight.
- Work in all areas of the care center and its premises.
- Move intermittently during working hours.
- Is subject to frequent interruptions.
- Is involved with residents/tenants, personnel, visitors, government agencies/personnel under all conditions/circumstances.
- Is subject to hostile and emotionally upset residents/tenants, family members, personnel and visitors.
- Is subject to injury from falls, burns from equipment, odors, etc. throughout the work day as well as reactions from dust, disinfectants and other air contaminants.
- Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
- May be subject to the handling of and exposure to hazardous chemicals.
- Works beyond normal working hours and on weekends and holidays when necessary.
- Is subject to call‑back during emergency conditions (e.g., severe weather, evacuation, post‑disaster, etc.)
- May be involved in community/civic health matters/projects.
- Communicates with the medical staff, nursing personnel, and other department supervisors.
- Maintains a liaison with the residents, their families, support personnel, etc., to assure that the residents' needs are continually met.
Physical and Sensory Requirements:
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately, so that the requirements of the position can be fully met.
- Must be able to cope with the mental and emotional stress of the position.
- Must function independently and have flexibility, personal integrity and the ability to work effectively with residents, tenants, personnel and/or support agencies.
- Must be able to move intermittently throughout the work day.
- Must meet the general health requirements set forth by the policies of the company.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the care center.
- Must be able to push, pull, move, and/or lift a minimum of thirty-five (35) pounds to a minimum height of three (3) feet and able to push, pull, move, and/or carry such weight a minimum distance of fifty (50) feet.
- May be necessary to assist in the evacuation of residents during emergency situations.
Equal Opportunity Employer.