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Customer Service Representative

Employer
Forum Communications Company
Location
Bemidji, Minnesota
Salary
Depends on experience.

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Job Details

The Bemidji Pioneer is hiring a part-time Customer Service Representative to assist in the Circulation department. This position will be 20 hours per week. Saturday and Sunday hours will be from 7:30am to 10:30am, with flexible scheduling during the week. 

Primary duties include:

  • Handling phone inquiries of customers, carriers and dealers politely, pleasantly and efficiently.
  • Accurately input customer information into database.
  • Keep accurate records of subscriber’s service.
  • Address customer complaints concerns or questions regarding various circulation issues. 
  • Make outgoing service check calls. 

Requirements:

  • High school diploma or GED.
  • Basic knowledge of Microsoft Excel, Word and office document applications.
  • Good communication, multi-tasking and strong organizational skills.
  • Must have a valid driver’s license with a driving record that is insurable by the company.

Company

At Forum Communications Company, our legacy is deeply rooted in harnessing the power of communication to connect and inform people in the communities we serve. Since 1917, everything we do is driven by creating and sharing information, ideas and insights.

Today, we’re a leading media and technology company that’s home to a family of people whose passion and purpose is fueled by collaboration and innovation. We believe in supporting each other, working hard towards common goals and having fun.

Come for the perks: Excellent employee culture, competitive pay, comprehensive benefits package, generous paid time off (PTO), paid holidays and paid time off for birthday, 401(k), company-paid volunteer time, health and wellness initiatives, paid parental and pregnancy disability leave. 

Stay for the people: Family-owned and operated since 1917, development and growth opportunities, inclusive and creative culture, safe working environment, employees of all ages and backgrounds, positive collaboration.

Do what you love and you will never work a day in your life. 

Company info
Telephone
701-241-5564
Location
101 5th St N
Fargo
ND
58102
US

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