Client Services Coordinator - Client Services

Job Title: Client Services Coordinator | Client Services | Sioux Falls

City: Sioux Falls

State: South Dakota

Department *: * Client Services

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Serves as a link between the Sanford Health Plan (SHP), Great Plains Brokerage, employer groups, and insurance agents who are prospective clients of SHP or have signed a Health Maintenance Contract with the Sanford Health Plan. Responsible for assisting in new business development, prospecting new opportunities and assisting in sales and enrollment presentations. Must represent SHP at conferences, benefit fairs, prospective client meetings and assist in the preparation, coordination and review of new proposals. Requires regular and timely relay of information gained from the field to the above referenced entities to ensure that operations are compatible with the needs of SHP clients. Must have excellent presentation and communication skills, strong interpersonal skills and analytical skills necessary to develop policies, plans and goals. Must be able to work with growth and development needs of unique client populations. Must have an in-depth knowledge of health care, data analytics processing, and group health insurance. May require overnight and/or weekend travel (15%).

POSITION RESPONSIBILITIES

Generates and interprets a wide range of statistical data and reports. Under guidance, initiates collaborative meetings. Prepares all oral and written materials, including contracts, proposals and presentations. Develops presentation objectives and organizes key topics, speaking points, materials, and flow. Develops the content and layout of organization-specific materials. Focuses activities on developing and maintaining positive customer relationships. Analyzes complex reports as revealed by the data. Organizes and coordinates internal communication functions and meetings. Helps link organizational objectives to customer needs and expectations. Meets regularly with customers to understand their wants, needs and expectations.

QUALIFICATIONS

High school diploma required; Associate Degree preferred. Experience in delivering client-focused solutions based on customer needs.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community,
across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
In compliance with federal law requiring employers to verify new employees' U.S.
employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Sioux Falls

State: South Dakota

Job Function: Health Plan

Job Schedule: Full Time

Shift: Days

Req Number: req20291