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Diesel Mechanic

Employer
Titan Machinery, Inc
Location
Herman, Minnesota
Salary
Join our team!

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Job Details

Overview

Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 100 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.

This position is responsible for performing machinery diagnostics, repairs, maintenance, and pre-delivery work on equipment for customers, internal units and warranty at high level of quality and efficiency. These activities may take place in the shop, or in the field. The service technician is responsible to be familiar with all the products sold by the dealership, and must be able to perform assigned work profitably, in a safe and professional manner.

Responsibilities

  • Perform diagnosis, repair, and reconditions of machine systems and components.
  • Complete thorough documentation on all reports and forms required with work assignments
  • Communicate machinery problems and resolutions to supervisor and customers
  • Utilize computer programs to effectively complete assignments
  • Seek and participate in appropriate training opportunities, local and off-site
  • Follow all safety rules and regulations in performing work duties
  • Maintain technical and product knowledge
  • Completion of competency assessments as required
  • Analyze customer complaints, by identifying the facts
  • Identify customer service opportunities and implement solutions
  • Perform other duties as assigned by direct supervisor in a professional and efficient manner
  • Up sell jobs during the repair process
  • Present a positive and professional image of Titan Machinery in the presence of customers and community


Qualifications

  • Required:
    • 2 or more years of related work experience
    • Must have own tools or ability to acquire them
    • Excellent mechanical aptitude
    • Able to provide quality work and think logically
    • Excellent verbal and written communication skills, along with a high level of computer literacy
    • Demonstrated strong organization, decision making, and problem solving skills
    • Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively
    • Keen attention to detail and a high level of initiative and ability to work independently
    • Demonstrated strong decision making and problem solving skills
    • Safety-minded work habits
    • Ability to travel to customer locations, other Titan locations, and/or to offsite training facilities as needed based upon business needs.
    • Must be able to regularly and reliably attend work, according to the schedule established at store management discretion.
    • Ability to perform in a fast-paced, stressful work environment
    • Ability to handle and resolve frequent interpersonal conflict
    • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
    • Exemplifies Titan Machinery's Core Values


  • Desired:
    • Associate's Degree in a related field
    • Class A Commercial Driver's License




What Titan Machinery Can Offer you:
• Health, Vision, and Dental
• HSA (Health Savings Account) FSA (Flexible Spending Account)
• 401(k)
• Life and Disability Insurance
• (PTO) Paid Time Off
• Paid Holidays
• EAP (Employee Assistance Program)
• Uniform Cost Sharing
• Tuition Assistance
• Tool/Equipment Allowance for Service Technicians
• Working for an equipment dealership that provides best-in-class service

Company

Titan Machinery Inc., founded in 1980 and headquartered in West Fargo, North Dakota, owns and operates a network of full service agricultural and construction equipment dealer locations in North America and Europe. The network consists of US locations in Arizona, Colorado, Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Wisconsin and Wyoming and its European stores are located in Bulgaria, Germany, Romania, Serbia and Ukraine. The Titan Machinery locations represent one or more of the CNH Industrial Brands, including Case IH, New Holland Agriculture, Case Construction, New Holland Construction, and CNH Industrial Capital.  Additional information about Titan Machinery Inc. can be found at www.titanmachinery.com.

How do different cultures play a part in your organization? Titan Machinery has a strong company culture of collaboration and teamwork. Its takes a team of professionals with diverse skills and experiences to keep our business running and serve our customers.
 What skills, education, and experiences does your ideal candidate(s) have? This can vary between our roles, please view the posting description for specifics!

How would you describe the company leadership/team management? Check out our blog to hear about our company and read spotlights on our team members and managers!
https://www.titanmachinery.com/our-company/news

Where do you see the company/organization in the upcoming years? We encourage you to follow us on social media to stay up to date with company news! What do you feel candidates need to know about the company before applying? Diversity & Inclusion: Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Company info
Website
Location
644 East Beaton Dr.
West Fargo
ND
58078
US

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