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Diesel Mechanic

Employer
Titan Machinery, Inc
Location
Miller, South Dakota
Salary
Join our team!

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Job Details

Overview

Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 75 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.

This position is responsible for performing machinery diagnostics, repairs, maintenance, and pre-delivery work on equipment for customers, internal units and warranty at high level of quality and efficiency. These activities may take place in the shop, or in the field. The service technician is responsible to be familiar with all the products sold by the dealership, and must be able to perform assigned work profitably, in a safe and professional manner.

Responsibilities

  • Perform diagnosis, repair, and reconditions of machine systems and components
  • Complete thorough documentation on all reports and forms required with work assignments
  • Communicate machinery problems and resolutions to supervisor and customers
  • Utilize computer programs to effectively complete assignments
  • Seek and participate in appropriate training opportunities both local and off-site
  • Maintain technical and product knowledge
  • Completion of competency assessments as required
  • Analyze customer complaints by identifying the facts
  • Identify customer service opportunities and implement solutions
  • Up sell jobs during the repair process
  • Present a positive and professional image of Titan Machinery in the presence of customers and community
  • Follow all safety rules and regulations while performing work assignments
  • Other duties as assigned


Qualifications

Required:
  • Associate's Degree, or 2 plus years of experience in the Agriculture or Construction Equipment business or related field
  • Class A Commercial Driver's License (CDL), preferred
  • Ability to handle and resolve frequent interpersonal conflict
  • Ability to perform in a fast-paced, stressful work environment
  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Ability to travel to customer locations, Titan locations, and offsite training facilities, as needed
  • Exemplifies Titan Machinery's Core Values
  • Keen attention to detail, high level of initiative, and the ability to work independently
  • Ability to provide quality work and think logically
  • Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively
  • Demonstrated strong organization, decision making, and problem-solving skills
  • Excellent mechanical aptitude
  • Excellent verbal and written communication skills along with a high level of computer literacy
  • Must be able to regularly and reliably attend work according to the schedule established by supervisor
  • Must have own tools or ability to acquire them



Physical Requirements

Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.

Company

Titan Machinery Inc., founded in 1980 and headquartered in West Fargo, North Dakota, owns and operates a network of full service agricultural and construction equipment dealer locations in North America and Europe. The network consists of US locations in Arizona, Colorado, Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Wisconsin and Wyoming and its European stores are located in Bulgaria, Germany, Romania, Serbia and Ukraine. The Titan Machinery locations represent one or more of the CNH Industrial Brands, including Case IH, New Holland Agriculture, Case Construction, New Holland Construction, and CNH Industrial Capital.  Additional information about Titan Machinery Inc. can be found at www.titanmachinery.com.

How do different cultures play a part in your organization? Titan Machinery has a strong company culture of collaboration and teamwork. Its takes a team of professionals with diverse skills and experiences to keep our business running and serve our customers.
 What skills, education, and experiences does your ideal candidate(s) have? This can vary between our roles, please view the posting description for specifics!

How would you describe the company leadership/team management? Check out our blog to hear about our company and read spotlights on our team members and managers!
https://www.titanmachinery.com/our-company/news

Where do you see the company/organization in the upcoming years? We encourage you to follow us on social media to stay up to date with company news! What do you feel candidates need to know about the company before applying? Diversity & Inclusion: Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Company info
Website
Location
644 East Beaton Dr.
West Fargo
ND
58078
US

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