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Mortgage Loan Processor

Employer
Alerus Financial
Location
Minnetonka, Minnesota
Salary
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Industry
Financial Services and Banking
Role
Banking / Loan
Job Type
Long-Term
Hours
Full Time
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Job Details

Position Summary:

The Mortgage Loan Processor is responsible for understanding and processing of real estate products and processes, to include all steps in both purchase and refinance of FHA, VA, Conventional, ARM loans, and other government loans specific to their location. To meet market demands, we expect completion of the loan process within 30 days.

This position is responsible for understanding the real estate process and products to include investor requirements and product requirements. Areas include:
  • Process applications
  • Customer/Realtor/LO correspondences & communications
  • Loan product knowledge
  • Product system knowledge

Essential Responsibilities:

Job Function Number 1: Process Applications (40%)
  • Verify property characteristics (property taxes, USPS address, etc.).
  • Order, review, and request documentation per AUS findings or Investor requirements.
  • Order, review, comply with appraisal, title, and flood certificate requirements.
  • Order case numbers, pa addendums, specific certificates/water tests as needed.
  • Review and address electronic and traditional mail as received.
  • Review tracking reports daily for document follow-up.
  • Run processing compliance checks as required to verify loan and data accuracy.
  • Submit credit files to underwriting. Also, immediate condition follow up is critical.
  • Coordinate documents with the Closing Department to insure accurate closings.
  • Address post-closing conditions within the required time frame.

Job Function Number 2: Customer/Realtor/LO correspondence & communication (20%)
  • Maintain customer and realtor contact as necessary.
  • Clear outstanding conditions on exception report.
  • Document any communications with vendors, realtors, and customers.

Job Function Number 3: Loan Product Knowledge (20%)
  • Maintain thorough knowledge on all mortgage products as well as all product lines offered by Alerus Financial.
  • Keep informed of all processing changes made by the secondary market.
  • Manage all processes in the R&R database as necessary.

Job Function Number 4: System Knowledge (10%)
  • Maintain knowledge of Encompass (including LP/FNMA interface) to effectively perform daily work processes and answer customer questions.
  • Maintain knowledge of other bank applications as necessary.

Job Function Number 5: Cross Training (10%)
  • Pursue cross training of other integral parts of team

Requirements

POSITION REQUIREMENTS:

QUALIFICATIONS:
  • High school graduate or equivalent.
  • Minimum of 2 years mortgage loan processing experience.
  • Ability to work well under pressure.
  • Typing skills with a high degree of speed and accuracy.
  • Basic computer skills and experience.
  • Excellent verbal and written communication skills.

PERSONAL CHARACTERISTICS:
  • Self-motivated.
  • Highly organized and excellent time management skills.
  • Strong attention to great detail.
  • Patient.
  • Ability to get along with others in a team environment.
  • Professional appearance.
  • Positive attitude.

PHYSICAL DEMANDS: (MUST BE MET WITH OR WITHOUT A REASONABLE ACCOMMODATION)
  • Sitting extended periods of time at a desk.
  • Extended time is spent reviewing documents, both actual papers or electronic.
  • Must be able to access the community copier/scanner/printer.
  • Periodically, large paper files need to be moved.

Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Company

Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.

What is the current company culture like?

While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.

What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.

How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.

Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.

What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.

See the current Alerus job openings below!

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