Customer Support Specialist/Technical Writer
- Employer
- Innovative Systems
- Location
- Mitchell , SD
View more
- Industry
- Technology
- Role
- IT
- Job Type
- Long-Term
- Hours
- Full Time
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Innovative Systems provides fundraising software products for Universities and NonProfits.
We are seeking an experienced Customer Support Specialist/Technical Writer to join the fundraising software team.
Duties include:
Handling helpdesk queries via email, phone, live chat and live streaming
Training clients in person and online
Designing, writing, and managing training documentation and videos
Applicant requirements:
Experience working with customers in a support role
Evidence of ability to write concise and clear documents
Excellent oral and written communication skills
Ability to manage multiple projects simultaneously
Comfortable working with complex software
Detail oriented, organized, and a self-starter
Proficient in Microsoft Office products
Send your resume by July 31 to:
Emma DeVos
Innovative Systems, L.L.C.
1000 Innovative Drive
Mitchell, SD 57301
or click on "Apply" to send via email
We are seeking an experienced Customer Support Specialist/Technical Writer to join the fundraising software team.
Duties include:
Handling helpdesk queries via email, phone, live chat and live streaming
Training clients in person and online
Designing, writing, and managing training documentation and videos
Applicant requirements:
Experience working with customers in a support role
Evidence of ability to write concise and clear documents
Excellent oral and written communication skills
Ability to manage multiple projects simultaneously
Comfortable working with complex software
Detail oriented, organized, and a self-starter
Proficient in Microsoft Office products
Send your resume by July 31 to:
Emma DeVos
Innovative Systems, L.L.C.
1000 Innovative Drive
Mitchell, SD 57301
or click on "Apply" to send via email
You need to sign in or create an account to save a job.
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