Application Analyst I

The Application Analyst I demonstrates an overall working knowledge of the systems, infrastructure and applications. Participates in user consulting, system analysis, vendor contracts and system design. Ensures that all customer requests are being appropriately and adequately addressed in a timely fashion.

Essential Job Functions

Title and Description

{comp_title}

{comp_text}

AA - System Knowledge

Demonstrates an overall working knowledge of the systems, infrastructure and applications.

AA - Customer Service

Ensures that all customer requests are being appropriately and adequately addressed in a timely fashion. Coordinates and arranges all aspects of internal and external training. Clearly explains system functions to users and co-workers, both in ad-hoc and formal situations. Successfully communicates appropriate information to the user, so the stakeholder can accomplish the desired tasks.

AA - Project Management

Performs necessary investigation, analysis, and evaluation to determine and recommend project feasibility. Participates in user consulting, system analysis, vendor contracts and system design. Tests and implements systems, upgrades to systems and custom programming.

AA - Reporting

Creates ad hoc reporting, downloads, enhancements and development support as needed. Advises appropriate stakeholders on the implications of new, revised or existing systems that can be applied to a problem. Solves problems independently, and if necessary, refers problems to other staff or appropriate vendor in a timely fashion.

AA - Time Management

Efficiently manages own time so that multiple tasks can be coordinated and are completed in a timely fashion. Effectively manages projects so that projects are completed on time with the desired result.

Other Duties

Performs other duties as assigned or needed to meet the needs of the department/organization.

Education & Experience

Degree/Diploma

Program of Study

Required/Preferred

Bachelor's

Computer Science

Or

Bachelor's

Related Field

Experience

Experience

Required/Preferred

Or

An equivalent combination of education and experience

Required