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Lead Receptionist

Employer
Knute Nelson
Location
Park Rapids, MN
Salary
Join our team!

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Industry
Office and Administration
Role
Administrative
Job Type
Long-Term
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Job Details

Facility

Crystal Brook

Department

Administrative Services

Status

Full Time

Shift

Day Shift

Hours

M-F, 9am - 5pm

Additional Information

Park Rapids, MN

Job Details


    • Job Description Information


      Summary:

        Responsible for providing excellent customer service and public relations needed for quality care and services to all customers. Other responsibilities include answering and transferring all incoming telephone calls in a courteous and professional manner, serving as an information resource, and performing a variety of administrative duties as assigned.

      Reports to:

        Housing Administrator

      Scope:

        Has frequent contact with visitors, residents, families, and staff. Provide administrative support on a frequent basis for all departments.

      Requirements:

        • Required to have the ability to read, write and speak English well enough to communicate with staff, residents and visitors. Must complete and pass a state required background study.

        • Requires a high school diploma, one year of experience working in an office setting, preferably in healthcare, or any equivalent combination of training, education and experience. Exceptional typing skills required and must be fluent in computer knowledge especially in Windows operating system and Microsoft Office (i.e. Publisher, Excel and Power Point). Must also have experience with various office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc. Excellent verbal communication skills are required and an ability to work with confidential information. Often the first contact visitors have when calling or visiting the facility, therefore the use of good judgment, tact, courtesy and patience is required. The incumbent should represent Knute Nelson in professional, business-like manner.

        • Follow and abide by the HIPAA (Health Insurance Portability and Accountability Act) privacy policy as administered by Knute Nelson.

        • Recognize the importance of customer service, and strive each day to provide an exceptional experience for each person they serve. Know that all residents, patients, clients, families, volunteers and coworkers are all customers, and work to ensure that every interaction they have with them is positive.



Company

Why work at Knute Nelson?

  • Positive, respectful culture. At Knute Nelson,
    a positive, respectful culture is the norm. It shows
    in the high-quality care we give our patients and
    residents. And how we treat each other.
  • Generous benefits. In addition to competitive
    compensation, we offer a cost-effective benefits
    package, flexible schedules, memberships to
    the Alexandria YMCA and the Nelson Wellness
    Centers at Grand Arbor and Nelson Gables, and
    more.
  • Your professional growth. It’s as important
    to us as it is to you. That’s why we provided
    $145,000 in scholarships to employees in 2018.
  • Make a difference every day.

Our mission is to enrich the lives of everyone we serve.

Explore your opportunities and apply

EEO/AA

Company info
Website
Location
Alexandria
Minnesota
56308
United States
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