Branch Manager

Penmac Staffing Services, Inc. has an exciting opportunity for a Branch Manager in Ft. Smith, AR. This is a full-time position working Monday-Friday. Pay will depend on experience. Qualified applicants can apply at www.penmac.com and email your resume to work@penmac.com.

RESPONSIBILITIES

• Develops and builds client relationships at all supervisory and management levels
• Fills client orders with qualified field staff promptly according to our commitment and clients’ satisfaction
• Ensures that weekly quality and productivity checks (audits) are performed
• Supervise placement processes including taking of applications, testing, interviewing and data entry of applicant and associate information
• Supervises and coordinates the work of staffing specialists and other staff
• Oversee daily branch operations including, but not limited to, hiring new staff, terminations, communicating any changes in staff to human resources, office supplies, accounts payable, advertising, facilities maintenance and payroll activities
• Acts as CSR when required, recruits, selects, interviews field staff employees
• Coach and counsel associates on behavioral and performance issues, document and take corrective action as necessary
• Resolves issues for clients, branch personnel and field staff
• Communicate and coordinate the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, WOTC, etc.)
• Financial management of branch operations (budgeting, forecasting, monthly P&L review, credit and collections, etc.)
• Cultivate strong client relationships by meeting with clients frequently to understand their needs.
• Maintain corporate image and reputation via involvement with local community organizations
• Develop an ongoing recruitment plan utilizing current database of associates and applicants as well as identifying new recruitment areas
• Encourage and support staff in performing their duties; and evaluate staffs performance on an annual basis

REQUIREMENTS

• Bachelor’s degree
• 3-5 years of recruiting/staffing experience
• Intermediate to advanced proficient in employee databases and IT software
• Strong sourcing knowledge (e.g. direct sourcing, Boolean searches, LinkedIn, web searches, social media searches, etc.)
• Extremely detail oriented and the ability to multi-task and shift to priorities quickly
• Exceptional written and verbal communication with a high regard for confidentiality
• Able to thrive in a fast-paced environment
• Excellent customer service skills including personable phone presence and genuine desire to help

About Penmac Staffing

Penmac Staffing offers great benefits including a competitive salary and comprehensive benefits package including medical, dental, vision, life insurance, holiday and vacation pay, 401(k), an Employee Stock Ownership Plan (ESOP), and much more.

Penmac is an Equal Opportunity Employer.

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