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Maintenance Technician

Employer
ONE Lodging Management / Days Inn
Location
3431 14th Avenue S, Fargo, North Dakota
Salary
Benefits include insurance, vacation and 401K

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Are YOU ready to propel your career and experience higher levels of professional engagement?  Are you interested in learning valuable new skills while leveraging the skills you've already acquired?  Do you thrive in an optimistic, collaborative and entrepreneurial work environment?  Would you relish the chance to contribute in a significant way to a young, dynamic and fast growing company?  Do you dream about being part of an organization that holds its culture, its belief in people and its support of high performing teams at the very heart of its existence?

Imagine an exciting and rewarding career with a leading hotel management company that has tripled in scale since 2014, ONE Lodging now operates 119 hotels in 33 states.... and our forward momentum is expected to continue!

At ONE we manage many brands but we adhere to one promise: To make our guests feel welcome, to provide the highest quality experience, and to respond to our guests' every need in a professional and authentic manner.

We are ONE Lodging, and we offer the rare opportunity to take part in directly shaping an innovative and positive corporate culture.  At ONE, our mantra is 'Good things happen when you show up,' and we specifically seek candidates who have the talent, potential and desire to grow their careers with us. 

To learn more about us, please visit www.onelodging.com.

BIG PICTURE

The Maintenance Technician will support all aspects of property maintenance, to include grounds, guest rooms, kitchen/breakfast room prep areas and other public and back of house areas.  The Maintenance Technician will execute projects in support of preventive maintenance and equipment maintenance programs, and will help to maintain the hotel's HVAC, plumbing and electrical systems.  The primary responsibility of the Maintenance Technician is to ensure that maintenance requests are completed in a timely, thorough and quality fashion.

CORE ACCOUNTABILITIES

  • Work with Maintenance Lead Technician in conducting regular walkthroughs to accurately assess the safe and efficient maintenance and operation of the physical structure of the hotel
  • Complete tasks related to routine maintenance of public spaces, guest rooms, back of house areas, pool and grounds.
  • Complete tasks related to repairs, renovations and replacement of furniture, fixtures and equipment throughout the property.
  • Maintain on-going communication with Maintenance Lead Technician, fellow Maintenance Technicians and hotel department heads regarding the specific and overall condition of the building structure(s), related systems and equipment.
  • Support effective Energy Management and Preventive Maintenance programs as directed.
  • Anticipate and follow through on guests' service needs.
  • Serve as problem solver in instances of guest dissatisfaction; Resolve complaints, concerns or issues in a timely and helpful manner.
  • Follow all company and safety and security policies and procedures.
  • Immediately report and follow up on any significant maintenance issues and safety hazards.
  • Support other departments and fellow Technicians, as needed.
  • Perform other duties as needed and as directed by General Manager, Assistant General Manager, Maintenance Lead Technician, Sales Director and other leadership team members.

REQUIRED ATTRIBUTES

  • 1-2 years of previous maintenance work experience in an operational service environment is required.
  • Previous hotel industry work experience is highly desired.
  • HVAC certification and/or other specializations are a plus.
  • Basic to thorough knowledge of all aspects of hotel maintenance, to include plumbing, carpentry, electrical, painting, machine repair and boilers.
  • Some knowledge of local building, fire, health and safety codes is preferred.
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs.
  • Reliable and responsible character, with exceptional follow up and attention to detail.
  • Ability to adhere to expectations and standards for accuracy, friendliness, speed, quality and efficiency.
  • Willingness and ability to support fellow team members in reaching departmental goals.
  • Ability to work effectively as an independent contributor, and as a part of a collaborative team.
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
  • Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Must be able to stand, sit, or walk for an extended period of time.

 

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