Retirement Operations Specialist
- Employer
- Alerus Financial
- Location
- Arden Hills
- Salary
- Join our team!
Job Details
Essential Responsibilities:
Job Function Number 1: Corrections and dividends (70%)
- Responsible for understanding, calculating and trading corrections for all correction types.
- Researching and determining where the error originated from, providing guidance to prevent future occurrences, finding commonalities for training purposes. Must follow regulations set by the IRS, DOL and ERISA.
- Research and handle sensitive issues/projects to assist administrator, other technicians, or management with problem resolution.
- Post dividends as needed to ensure deadlines are met.
Job Function Number 2: Reconciling - research and resolution (20%)
- Responsible for daily, weekly, and monthly reconciliation of complex account sets.
- Daily researching, identifying, and documenting differences so each item has a status update.
- Contacting and following up with appropriate people who need to be notified when accounts are out of balance. Provide direction to clear balancing items.
- Responsible for ensuring balancing items are cleared, submit corrections as needed.
- Responsible for noting trends or issues. Inform management of any potential issues.
Job Function Number 3: Generalist (10%)
- Responsible for working with administrators and staff to resolve issues.
- Assist in efficiency creation. Responsible for updating and creating procedures and notes when changes occur or new processes are implemented.
- Must work with limited supervision, act in best interest of Alerus and with respect to regulations.
- Develop and maintain positive working relationships and open lines of communication with internal and external clients.
- Knowledgeable about the operational features of OmniPlus and other ancillary systems used in processing to staff and manager.
- Will be a role model and motivator for the team.
- Responsible for participant statement process as needed.
Position Requirements:
Qualifications:
- Bachelor's degree or equivalent experience; 3 or more years experience in retirement operations or related area preferred.
- Knowledge of retirement and recordkeeping systems and recordkeeping operational functions.
- Proficient PC skills including Microsoft Word and Excel.
- Demonstrated ability to collaborate with employees and customers.
- Proven record of working in a fast paced environment while managing multiple tasks & deadlines
- Ability to effectively prioritize and manage multiple assignments.
- Excellent problem-solving skills and attention to detail with exceptional organizational skills.
- Ability to accurately operate a 10-key calculator.
- Available to work flexible hours to cover peak workloads and to meet daily workload schedules.
Personal Characteristics:
- Persuasive, encouraging, and motivating.
- Ability to communicate effectively with clients and coworkers.
- Ability to work independently while supporting a collaborative, team orientated environment.
- Reliable follow through without supervision.
- "Outside the box" thinker.
- Positive attitude and team motivator.
- High attention to detail.
- Exceptional organizational skills.
Physical Demands: (must be met with or without a reasonable accommodation)
- Extended periods of time sitting at a desk and using office equipment.
- Ability to operate a personal computer/laptop for approximately 8 hours per day.
- Extended time is spent reviewing physical and electronic documents.
- The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
- Periodically, may also do light lifting of supplies and materials which weighs in at approximately 20 lbs.
- Will spend most of time in an indoor environment.
Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Company
Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.
What is the current company culture like?
While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.
What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.
How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.
Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.
What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.
See the current Alerus job openings below!
- Website
- https://alerus.com/
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